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Customer reviews

Rating 4.6 out of 5 stars with 5714 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 5,712 reviews
  • Rated 5 out of 5 stars

    maybe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be a good purchase hope we dont have to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have a peace of mine knowing I have warranty on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had that uses plan yet but will but any issue comes up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway get the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t build thing like they use to. Geek protection is the best

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and nice discount as a total tech subscriber

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WASHER/DRYER PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have, hope never have to use it. Always dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value for the cost. Worry free for the next 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are key!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't forget to get your warranty when buying a washer and dryer so you are covered when needed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service So far everything is turning out OK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have that extra protection plan it can come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have that extra protection plan it can come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service give you a oiece of mind about your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty for major products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always get the extended warranty when spending over 2 thousand for any type of major equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend replacement plans whenever feasible just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hanvt used it. i hope i never do., but nice to have the reassurance of having protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these protection plans. Hassle free and leave the repair to Bestbuy Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had to use it as my appliance is fairly new but good to have it for future use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Never knows what if something were to go wrong.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money and TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having issues with this washing machine for three months. Your "fine print" in your warranty is making me wait almost another month before I could even get my washer replaced. We are a family of 5 who have now paid hundreds of dollars for a warranty that is doing nothing for us along with hundreds of dollars for the laundromat. I am so disappointed with your service. We have bought so many things from your company, and you have treated us with nothing but "I'm sorry but this is our process..." Do not get extended warranty protection. It's not worth the money you are giving to a corporation who is doing nothing to help the people that made them what they are. (Geek squad staff are only doing their job, and were very courteous, but the Best Buy the Company is a HUGE DISAPPOINTMENT.)

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy for the money. I round recommend to everyone

    I would recommend this to a friend