Customer Ratings & Reviews

From previous experiences they have been excellent.

Fair price and thankfully I never had to use it. With it imo.

The way I use devices, I need this warranty. It covers operator error.

Was never able to resolve my issue with the machine in spite of countless - altho had something like 25 job numbers - calls. Received conflicting information, false information. Calls were not returned and the technician who showed up had no idea why he was there - thought just to "check out" the machine. Just looked at it. Did not examine the hook up. Seemed to not understand what I was saying. I had described the issue in detail to 2 customer service reps who apparently never passed this along. This tech told me to replace it. Ultimately I cancelled the order. Have never had such terrible customer service. Incompetent and dishonest.

Great price for a 5 year warranty on a washer and dryer

Purchased a 3 year warranty for both washer and dryer I gave three stars because I had to pay $75 warranty separately. Which too me was extremely high. Look for a better deal by purchasing washer and dryer as combo first!

Wouldn’t buy anything without Best Buy’s warranty it’s the best

Got this for my washer and dryer set less than 2 years ago. Apparently it's "not that kind of protection plan", after refusing to even come out and look at it they refused to cover it stating the 50 or so loads were just too much for a dryer to handle. They then claimed without looking at it that constant power surges due to poor electric system fried it. Only problem is it's a 2 year old home in 3 year old neighborhood....and I have Ting witch monitors for electrical surges. None have ever been detected in my house...

GeekSquad has always been helpful and process is easy.

Great to have the extra security of a service plan.

Have not used the warranty yet. Really satisfied with my purchase.

Very professional, and extremely helpful so with any question I had.

I would definitely recommend this with your purchase.

Most important to have when buying major appliances

I feel a lot a safer with the extended warranty....

Good product, does what it says it will do and easy set up

great price for the product and warranty plan also

Got it for my washer and dryer had it before good service

Used geek squad in past good dealings will buy extra warranty again

Elegant and stylish. Noiseless when you operate itn