Customer Ratings & Reviews

Good addition to any purchase. The delivery service and the store help for my purchases was great.

Our technicians had our washer and dryer set up fast. They even went over the details of operating it with my wife. This is a better protection plan that the other one we had

I used this protection plan for my old washer but back then I went with the shorter plan and the Samsung died about a year earlier. So this time I went with the five year plan which cost only like $30 a year so it seems like a great value.

Great piece of mind knowing if something goes wrong with our washer we don’t have to pay to get it fixed.

We’ve had a lot of issues with it and leaking since we got it, which was 4 years back. We’ve had different techs look at it, one part replaced which was not the fix. It ran great besides that and the leak was random and runs quiet. It’s being exchanged for a different unit. Best Buy has been very helpful with that.

Have not had to use yet but the pricing was good for the amount of years covered.

Bought this service product to help in case something goes wrong with new items

Have not had to use but did need to call for info.. very helpful.

The washer is great size, however when washing it makes a slight squeaky sound.

The staff was very helpful and ready to assist when you entered. We're very careful when loading items into vehicle.

bought this for the ease of mind as the last washer we purchased died just after leaving the warranty window. Im forever crossing my fingers but this will at least cover me for 5 years

Plug in my wash and dryer . Was fast and easy and very nice

We have been members of Geek Squad for several years and couldn't be happier with their service and how nice everyone is. Very helpful, kind and knowledgeable.

installers were very professional knew what they were doing Excellent job and took old units away. I bought a 5 year warranty to cover my new Samsung Dryer. Peace of mind for 5 years is worth this price.

Washer hooked up perfect and plenty of room and works great.

Love it ! Cleans my clothes efficiently and dry them. Also has many options as well.

I am so happy I purchased a Geek Squard, protection plan, because this is Something Every one needs when buying appliances, take my word “It’s worth getting protection plans on everything you buy from Bestbuy

Peace of mind is everything. It breaks they fix it or replace it. Hassle free !

Since we had to purchase a new washer and dryer,we are glad we were able to get the total tech team to back it up. It’s nice knowing that our appliances are covered.

Bought this for our new washer and dryer. Havent had to use it yet but wanted it for our new appliances.