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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 5,635 reviews
  • Rated 5 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very need it, very good value, recommend everyone to spend the extra money at front and get it, when the machine breaks for first time you will have to look for a repair center and spend more in the first visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel Better Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re not really the type of people to take out a warranty but I’m glad we did this time. Our previous washer and dryer broke down many times and we had not taken the warranty and I regretted it. I feel much safer buying the warranty this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents delivered and set up my washer and dryer, and explained everything in great detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item; good price; easy to operate; works well; easy purchasing/ordering and easy Pick-Up/Delivery. I would recommend this item to friends and family. I have not needed to use this item but always feel better having the Best Buy Warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geak Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy for any kind of appliances purchased. My GE easher messed up and i only got it replaced because of this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with my purchase. Would recommend to a friend and even an enemy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for Major Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is insurance. Sure, you may never need it, but its always nice to have it. And I get it, its sometimes just a simple way companies can make money, but for a major appliance its worth it. If you're spending $500+ on a major appliance, this is not a big add on at all. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sad that I had to use it to replace dryer. Replaced and delivered new worries free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased extended warranty because after manufacturers warranty expires, it can be very expensive to repair any parts. So at least for 5 yrs I feel I have some peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmoon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t ask for more after successfully contacting the geek squad an appointment was made and the technician arrived to trouble shoot and replace the vital part in a timely manner.harmoon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG would not honor the service on this washer. Geek Squad was right on it and handled everything professionally, from the initial phone call to the service techs. My 1st time using Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have a back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have the extra support if I ever would need it definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually purchase protection plans for expensive items purchased at Best Buy. Contracts are generally less expensive than plans at other retailers. We have only USED them on a few occasions, but had good experiences those times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on an open box and the dryer has worked like a dream. Moms happy so everyone is happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little piece of mind for my wife for the washer and dryer she received as her birthday gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cowboys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best unit I ever ever had my home. Food runs good looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looooooooooooooooooooooooooooooooooooooooooovvvvveeeee best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad coverage. The peace of mind is wnderful if you have any future issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST BUY!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would be crazy to buy any appliance without buying the protection plan. BUY IT BUY IT BUY IT!!! My fridge is dead and will now be replaced thanks to the plan. I couldn’t be happier with Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Tim. Thanks for sharing this with us! We're ecstatic to hear about this awesome experience. It's a pleasure to help you out and be there for you. A fridge is definitely important and we don't want you to go without one. If you have any questions or need further help, please let us know!

  • Rated 5 out of 5 stars

    Geek Squad Protection Plan Review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this extended warranty plan when I purchased my LG OLED TV. I haven't had to use it yet.

    I would recommend this to a friend