Customer Ratings & Reviews

They seem to answer my questions when I go in and most times have a solution to the problem.

Definitely recommend getting an extended warranty plan. It is well worth it.

NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

If you spend over $200 on anything at Best Buy and don't get Geek squad protection, you are asking for regret. It is certainly better to have it and not need it than the reverse.

i called about washer not working they sent a third party tecnician out. it was an 8 hour window wait on the day for them to come. they diagnosed the problem and had to order the part. and scheduled the repair for the following week. 4 weeks of the part not coming in and rescheduled repair appointments i had to call best buy back about the issue. they have now rescheduled me for another technician to come out with a 4 hour window to show up for repair. so im going on over a moth without a washer that i paid over $700 after the extended warranty.

As long as there is no water damage. A tech will help you

Haven't used the services yet but if I need to everything will go smooth.

We shopped around for warrant and the price bestbuy provides is very competitive. I don't have experience of claims yet but I have high expectation due to the experience during installation and delivery.

we are extremely happy with everything !!!!!!!!!!!!

Geek squad has never failed me definitely worth getting!

Great dryer efficient and works great i recommend the quality it’s good

Reasonably priced still figure out details on what purchased have to ask them for more details

I get protection on everything from Best Buy because it's always taken care of me. Always worth it.

Super quiet, the removable agitator is the best idea ever!!! So happy I decided on this one!

With major appliances, nothing is better than knowing that the right person will come to install and service your appliance if there ever is a need.

The agent fixed an issue with a damaged part within the first day.

The agent fixed an issue with a damaged part within the first day.

I could not get my dryer hooked up on delivery day due to not having proper valve, after having proper valve in place, it took me one phone call for geek squad to come back in and hook up my gas dryer

Dropped conveniently where I requested. No install.

Protection plan is a nice feature from Best Buy as they are covering repair/parts replacement and many more things along with the best agents for proving support