Customer Ratings & Reviews
- Model:
- NS-32DR310NA17
- SKU:
- 4822001
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers frequently mention the picture quality, ease of use, and Roku features as significant strengths of the 32" Class - LED - 720p - Smart - Roku TV. The affordable price is also a frequently cited positive. However, some users express concerns regarding the remote control and occasional issues with performance and internet connectivity. A few customers also mention the volume as needing improvement.
This summary was generated by AI based on customer reviews.
Stay away from this set
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Owned this set for only 1 month. All of a sudden it stopped powering up
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time on reviewing this TV. Now I'm really sorry that is giving you issues; however remember that you have a one year manufacturer's warranty with it and you can apply it by taking the item to your closest Best Buy store with your receipt and referring directly to the Geek Squad counter. -Elsa A. Insignia Support.
This not a TV. This is a ROKU only device.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device cannot go to cable or antenna TV without a "paid" ROKU account. Requires constant internet contact, credit card and personal info just to set up to receive antenna tv or cable. Personal contact and internet contact must be maintained to use this or you are in violation of ROKU's eula and according to the eula ROKU owns not only the software but the device it is embedded in. I am returning ROKU's property, to Best Buy...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for your feedback, this TV is powered by Roku, however you can skip the Roku account and go directly to the regular TV functions by skipping the WiFi scan, and also the Roku account can be set totally for free, pleas contact us at https://www.insigniaproducts.com/contact-us so we can provide you with further assistance. Omar S. - Insignia Products Support.
not to great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this tv for 1 day the picture was just ok and the sound was so low i had to have it maxed to hear it from less than 10 ft away i do not reccomend this tv.Your better of spending a little extra money and get the Sharp roku TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for reviewing this TV. I am sorry to see that it didn't work as you expected. However, let me remind you that if you purchased this product after 10/30/2016 you have an extended return period good until 1/15/2017 that you can validate at any Best Buy store with your receipt or order number. Regards, Sarah T. Insignia Products.
Flimsy base, now it's broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was fine, but the base was very flimsy. We have been very careful around it, which is annoying. My husband walked past it, his shorts brushed against it (it was on a tv stand) and it fell over. When we turned it on, the screen looked shattered. We only had it 6 months, Best Buy would not help us and neither would the company. My advice, spend a little more.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you reviewing this TV, I'm sorry that the set is not what you have been expecting for, please contact us at https://www.insigniaproducts.com/contact-us so one of our agents can assist you with this matter. Sincerely, Shane B. Insignia products.
Needs a screw driver. Really?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently you need a philips screw driver to install this tv to the stand and the screw driver is not included. They should put in bold big letters that screw driver is not included on the stupid package. The best buy sales person didn't mention that either. I opened the TV box and i can't even use it now since I don't have a screw driver. This is so annoying that everything these days are packaged and I have to assemble. Now I have to go to a store to buy a stupid screw driver. Why can't they attach the stand and then package it? Seriously? Make things easier not difficult
No, I would not recommend this to a friendPlaystation Vue...No
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have done better research, but who would think that a new TV with Roku would not have the updated software? And from what I see its not going to happen anytime soon. I may be returning this item as Playstation Vue was the only reason for this purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello thank you very much for submitting your feedback, we are aware of this situation and working on it to have all your favorite feature on this TV, however please contact us at https://www.insigniaproducts.com/contact-us so we can provide you more information about the coming updates to this TV.