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Customer reviews

Rating 4.6 out of 5 stars with 941 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and ease of use of the 365 Family Yearly Subscription. Many appreciate that the product functions as advertised and find it easy to use. Users also value the timely software updates and compatibility across multiple devices. Finally, customers find the renewal process simple and appreciate that the software stays up-to-date for the entire family.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 941 reviews
  • Rated 5 out of 5 stars

    A great value despite the annual price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually am hesitant about getting annual software subscriptions, but this one is the exception. There are enough licenses available to me, so I use this on my desktop, laptop and tablet. OneDrive storage is great because I can access my files from multiple devices. Excel works well enough for vacation planning and tracking. Word is super-helpful for stuff I create for church and our annual Christmas letter. Adding pictures to documents is easy and intuitive. I really never cared for Publisher, so I won't miss that when it goes away this year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good value. Useful item. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Software updates

    Rated 5 out of 5 stars

    Love this software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable product. With the yearly subscription I am always up to date with productivity software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Range hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two items and were given a bit of a discount. The only critisism I might have is that the charge for shipping one of the items to our home and the installation were tacked on without asking me if I wanted it. I certainaly could have come to the store to pick up the item rather than paying $40 to have it shipped. To BestBuy's credit I was credited the $40 after the item was installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for work everyday. It has been a reliable product to use and easy to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft is Hard to Beat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with all aspects of the Microsoft 360 suite of apps. I have used the product for several years, both in my business and personal spheres. I have never been disappointed in “360’s” performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is very easy to use. Use for my word documents, spread sheets with my excel. Defender works great also. Everything just comes in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Versatile software package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft 365 for several years now. It meets almost all office documentation and communication needs. It is now AI powered and further enhanced. I highly recommend for any office workers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Long Time 365 Users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 Family Yearly Subscription works well for the work we need to do as a retired couple. The automatic renewal makes it easy to keep this product up-to-date and we don't need to worry about renewal dates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O365 Family Edition great savings on multiple mach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been the family version of 0365 has definitely been helpful with 4 laptops. There are more applications than we use regularly it is great to have them when the need arises. Word is the most used application but Outlook and PowerPoint are also in play. If you need a system I do recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had issues trying to use the Excell program, it always requests a subscription each time I try to open it up. I am not sure why that is, however once I get in it works, well.

    I would recommend this to a friend
  • Pros mentioned:
    Software updates

    Rated 5 out of 5 stars

    Software racket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was some way not to pay this yearly fee, but I am using this one software on three of my computers, which two of them are my computers along and the other one is my wife's.

    I would recommend this to a friend
  • Pros mentioned:
    Software updates

    Rated 5 out of 5 stars

    Great product for small business or personal use!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is useful for so many needs. I use for my small business to keep track of expenses and income in Excel and then Word is great for all my communication needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy install Microsoft 365 a number of years ago and have always been pleased with the program and the ease in renewing through Best Buy’s annual renewal notice.

    I would recommend this to a friend
  • Pros mentioned:
    Software updates

    Rated 5 out of 5 stars

    Nobody does productivity software better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so convenient to subscribe once (and renew once annually) to have the latest Microsoft suite of programs up-to-date on all of my devices and my family's devices. This is such an improvement from having to purchase and update software separately on every device -- and these Microsoft programs are still the best productivity and presentation software I have used in my home and work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mirosoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 works smoothly and is easy to use across devices. The apps are reliable, cloud features are convenient, and it’s worth the price for everyday productivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Microsoft annual subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a member of 365 Microsoft annual subscription and I love it. Love the fact that my programs are always up to date and I love that even if I’m not near my computer I can download and access my files on the phone app. Would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Easy to share. Love the product. Have used Microsoft most of my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get Microsoft 365 when I needed to create official documents while going through a custody battle. Could easily , create, share and collaborate with everyone I needed to with speed. I was starting over so having access to resume templates and financial templates with excel allowed me to create everything I needed quickly. I can log in anywhere and email anything with outlook with ease. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bethel Pine Baptist Church Microsoft 365 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bethel Pine Baptist Church had a great experience purchasing Microsoft 365 from the Best Buy in Tuscaloosa. The staff was professional, knowledgeable, and patient in helping us choose the right Microsoft 365 solution to meet our church’s administrative and communication needs. They clearly explained our options, ensured the licensing was set up correctly, and made the entire process smooth and efficient. We truly appreciated the courteous service and the willingness to go the extra mile to make sure everything was handled properly. We highly recommend the Tuscaloosa Best Buy to any organization or individual looking for dependable technology solutions and excellent customer service.

    I would recommend this to a friend