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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 771 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and ease of use of the 365 Family Yearly Subscription. Many appreciate that the product functions as advertised and find it easy to use. Users also value the timely software updates and compatibility across multiple devices. Finally, customers find the renewal process simple and appreciate that the software stays up-to-date for the entire family.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 771 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Long Time 365 Users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 Family Yearly Subscription works well for the work we need to do as a retired couple. The automatic renewal makes it easy to keep this product up-to-date and we don't need to worry about renewal dates!

    I would recommend this to a friend
  • Pros mentioned:
    Software updates

    Rated 5 out of 5 stars

    Software racket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was some way not to pay this yearly fee, but I am using this one software on three of my computers, which two of them are my computers along and the other one is my wife's.

    I would recommend this to a friend
  • Pros mentioned:
    Software updates

    Rated 5 out of 5 stars

    Great product for small business or personal use!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is useful for so many needs. I use for my small business to keep track of expenses and income in Excel and then Word is great for all my communication needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy install Microsoft 365 a number of years ago and have always been pleased with the program and the ease in renewing through Best Buy’s annual renewal notice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mirosoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 works smoothly and is easy to use across devices. The apps are reliable, cloud features are convenient, and it’s worth the price for everyday productivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST service contract available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing compares to the amount we have saved by having this! It is the BEST buy, no doubt! PARDON THE PUN... Great employees, patient and pleasant. Very knowledgeable and helpful for seniors, too! Easy to make appointments, services made in a timely manner with no hidden charges to fear. It may be called the Geek Squad, but in reality these employees are heroes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Keeping up with paperwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this micro software it makes things easier to keep track of. I'm not computer savvy but this helps out a lot I'm keeping my subscription

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Software updates

    Rated 5 out of 5 stars

    Love this software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable product. With the yearly subscription I am always up to date with productivity software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have updated the 365 suite for many years. This Microsoft product provides seamless functionality for all of my computer needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for work everyday. It has been a reliable product to use and easy to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MS 365 delivers excellence, for work & life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is a valuable and dependable suite of tools. My wife and I use features of it everyday. I appreciate the subscription and automatic renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bethel Pine Baptist Church Microsoft 365 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bethel Pine Baptist Church had a great experience purchasing Microsoft 365 from the Best Buy in Tuscaloosa. The staff was professional, knowledgeable, and patient in helping us choose the right Microsoft 365 solution to meet our church’s administrative and communication needs. They clearly explained our options, ensured the licensing was set up correctly, and made the entire process smooth and efficient. We truly appreciated the courteous service and the willingness to go the extra mile to make sure everything was handled properly. We highly recommend the Tuscaloosa Best Buy to any organization or individual looking for dependable technology solutions and excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for years. Love the MS Office Suite. Use for business and fun stuff. There were some changes that I needed to get accustomed to. That is just a short learning curve. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Software updates

    Rated 4 out of 5 stars

    Works like it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they had a one and done but the annual works. You receive all updates and I've never had an issue with saving/opening documents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I miss the one time purchasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 the one piece of software I wish I could live without. OneDrive takes over everything! Best Buy made the purchase easy and no markup over using Microsoft but the ease ended there. I despise subscribing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microsoft is always a reliable service, its easy to set up with the product code

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family likes to use the Microsoft family edition because we can all use it fir work, school, and other meetings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful and easy to use!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very useful and wonderful product for anyone using an Apple computer. It increases functionality and ease of use within a variety of applications.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it all the time for our church in doing documents to power point. Love it for writing sermons and research

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product and helps me with my everyday computer tasks. Very versatile and easy to use. Wouldn't know what to fo without it.

    I would recommend this to a friend
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