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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 813 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and ease of use of the 365 Family Yearly Subscription. Many appreciate that the product functions as advertised and find it easy to use. Users also value the timely software updates and compatibility across multiple devices. Finally, customers find the renewal process simple and appreciate that the software stays up-to-date for the entire family.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 813 reviews
  • Rated 5 out of 5 stars

    Get work done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for personal and work. Love I can use it on multiple devises

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers what I need! Very pricey considering I have the reward program too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for home computers and office work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my office 365 for writing reports and doing graphs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 copilot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Use it for the whole family. 2 in college and 2 professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy annual renewal, stays up to date for entire family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would definitely buy it again and refer to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reminder for renewing every year. great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice! This was a great decision for my family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a renewal for the 5th year in a row. Excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best all around!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best For daily use. Work, study o simple house stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Versatility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The variety of programs for this price is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family Protection from Scams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great virus protection for all of our devices no matter where we are.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Another subscription to keep up with

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not really sure sometimes if it's worth the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charged but not delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product, Microsoft Office 365, is excellent. My problem is how Best Buy handled my subscription. I usually get great service from Best Buy, so I want to give feedback so they can improve to their usual high standards. I bought a Microsoft 365 subscription through Best Buy a few years ago and have had automatic renewal annually since. This year, Microsoft CANCELLED my subscription. I could not access my Word, Excel, Powerpoint, or other documents. They said to reinstate I had to pay Microsoft immediately and directly, so I did, using another credit card. BEST BUY STILL CHARGED ME FOR THIS YEAR'S MICROSOFT 365 SUBSCRIPTION, although they did not provide it. I am disputing the charge. Please resolve this issue and resume your usual high quality service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's what there is.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works OK but the AI content gets in the way. Rating it as average because it seems that's what there is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost keep raising every year since we purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful price for the family. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family Man

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS VERY USFUL WHEN YOU HVA E A BIG FAMILY THAT ALL HAVE LAB TOPS.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlook remains buggy after years of development. Classic Outlook handles multiple email addresses well but doesn't refresh correctly. New Outlook doesn't handle my business email accounts at all. Word fortunately remains stable. It is still better than its competitors.

    I would recommend this to a friend
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