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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 815 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and ease of use of the 365 Family Yearly Subscription. Many appreciate that the product functions as advertised and find it easy to use. Users also value the timely software updates and compatibility across multiple devices. Finally, customers find the renewal process simple and appreciate that the software stays up-to-date for the entire family.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 815 reviews
  • Rated 3 out of 5 stars

    Wonderful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine but no need any more i dknt want to use it any more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Another annual purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine but I hate having to purchase this yearly!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    365 system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this because so many people and businesses use it. Feel like the the price is high for a yearly subscription.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very very sad....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all.... I was emailed one price and later charged another. When I called to inquire.....conveniently no supervisors were on duty. Then I called back a day later and they stated there were upgrades......I took it off of auto renewal....Be Cautious!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price keeps going up. Not much new. Last year to buy the alternate lifetime title version.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Paying Yearly :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like using Microsoft's app's, I just don't like having to pay a yearly subscription.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Another yearly subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't see anything particularly new in this product. Just a way to keep getting your money each year.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft cannot leave well enough alone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has ruined Word with its remake. The Word 10 was fabulous. When will companies learn to leave well enough alone? We would be happy to pay more for a real, complete version we don't have to update each year. Guess they have nothing better to do than mess with people?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    365 microsoft subscription for family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No really worth it. It costs a lot of money for this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working ok but very complicated, need to practice more

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Robbery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is highway robbery to charge a yearly fee for something that I have been able to buy outright n the past!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    To expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For how often it get's used, it's way to expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hooked again!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing that microsoft is so expensive and has to be renewed every year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s little awkward to get family members set up with the product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got refund

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled the subscription and told I was getting my refund by the 28 of February and I still haven’t received anything.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t like the sharing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a mess it keeps putting my stuff and my husband’s together even though we prefer to keep them separated. I lost all my favorites too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Billing problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t need it at all auto renew is a joke would not be there again no no

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WHY AM I PAYING!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am NOT dissatisfied with the product, simply the cost. It is outrageous that I have to pay for the same product I have used for years and years. I paid for the product when I first bought a computer. Now I am paying FOR LIFE!!! NOT HAPPY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy service & credit card down hill.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed & frustrated w the BestBuy purchase (… not the MS Product). I’d never used the Product but BestBuy charged me $12.11 for cancellation. BestBuy services have gone down hill and I sm cancelling my credit card.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Yearly subscription Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't agree with paying yearly subscription. I don't use it, but to continue access my very old documents, I have to buy this. Years ago, we used to buy it one time loaded on our computer and it was good forever. I can't really answer the rest of your optional questions, they don't actually pertain to my use of product. It is a good product if you use it all the time. I just don't have any use for it, except to access very old documents. I only recommend this product if you use it daily. It is a good office product.

    I would recommend this to a friend
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