Customer Ratings & Reviews

I hate Microsoft, fortunately the Geek Squad is there to help me figure out how to make it work. It it were not for them, I would go computer-less.

not worth the money, it should be included in the tech support. When I first purchased tech support it was included, years later they started charging for it.

Never lets me in or allows me to share with family. Been going on for years. I get charged for 2 accounts and cannot use any. Help.

I did not authorize you to charge my card. I have tried getting in contact with someone about these charges. Still, no one has contacted me or refunded my card.

This was automatically charged to two of my credit cards including Best Buy without any prenotice of this charge. Wish I would have purchased the non subscription form of Office which is what I was going to do when this came up for renewal however now I have to deal with this autocharge which is showing up under two credit cards.

No other options for Microsoft word etc. How can one even compare. No competition really!

Customer support is lacking. Too hard to get answers.

Takes a super long time to upload. Too many pop ups trying to add to our system. Takes so long I have time to go to my kitchen and make a cup of coffee.

Does not work as well as I would like. Also, I miss the simplicity of buying and using this product, rather than having to subscribe. Also, Google products are much easier to use.

This program sucks and worse no one from Microsoft will help you even if you prove you bought the program from them. Best Buy says save UR $$

Its ok but why didn't you provide prior notification of the purchase? I would like the option of paying for it another way or stopping the purchase.

To much money to pay yearly for this product. Would not recommend.

this auto renewed before i could stop it. total crap system

I didn't want to renew this. We no longer have the computer that this was installed on and I don't have a need for it anymore.

its a rip off do not buy!!! its a rip off do not buy !!!

I do not like the copilot. It is very irritating. And not helpful.

they re-upped the account without my knowledge. they don't cover didly squat anymore. i cancelled immediately when I saw i t.

integration to additional computers is confusing. poor set up instructions . still only using on one computer

I return it. Can’t stand the online version and want my student suite back.

I’ve been using Microsoft 365 and I genuinely love it. It has become an essential part of my daily routine, blending power, convenience, and versatility in a way few subscriptions do. The core apps like Word, Excel, PowerPoint, and Outlook are intuitive and packed with features that help me get work done quickly whether I’m writing documents, creating spreadsheets, preparing presentations, or managing email. The seamless integration across devices means I can start something on my iMac and pick it up on my iPhone or iPad without missing a beat. One of the standout things for me is cloud storage with OneDrive. Files are automatically backed up and easy to access from anywhere, which has saved me more than once when I’m switching between work and home. Collaboration is another huge bonus — being able to share a document and co-edit in real time with others makes teamwork feel effortless. The latest features powered by AI also add real value, helping with writing suggestions, data insights in Excel, and smarter email replies in Outlook. It feels like the tools adapt to how I work, not the other way around. Overall, Microsoft 365 delivers so much more than just basic office apps — it’s a complete productivity ecosystem that makes everyday tasks smoother and more organized. If you rely on productivity software for school, work, or personal projects, it’s totally worth it.