Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Model:
NS-39D310NA17
SKU:
4807511
Your price for this item is $114.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 2459 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, price, and ease of use of the 39" Class (38.5" Diag.) - LED - 720p - HDTV. Many also appreciate the TV's size and lightweight design. However, some customers expressed dissatisfaction with the small remote control and low volume. A few also mentioned that the speakers and refresh rate could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,459 reviews
  • Rated 4 out of 5 stars

    Good set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to say it works as expected ... No surprises

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for bedroom nice picture and screen size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad pic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse pic ever, I hooked it up, tried to like it . Because the price was so good . but still returned it. Got one with a better pic. paid 90.00 more, well worth 90.00

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent price decent tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was what I wanted, in the right price range and the right size, however the only thing I would change is the picture the TV gives off. Doesn't seem like the best quality but hey, it was a cheaper end TV and I got what I paid for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Customer Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 39" of 48 Insiginia TVs at a time. One of them was broken. I went to the Best Buy and they refused to replace or refund. I was told that It has been 20 days after you purchased. Very bad Coustomer Service..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Definition is pretty low, even for a 720

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in an open box, which was a steal at $166. It does the job but I feel like the clarity is lacking. It was for my basement so I didn't really care much. I wouldn't purchase for primary viewing.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! I'm glad that the television is serving its purpose for you, and I appreciate the feedback that you are giving us. It will definitely be taken into consideration for future projects, thanks again! -Brian Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Good 720p tv for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for the cheapest 1080p tv, this is what they recommended. Turned out it was only 720p, so a little disappointing, but what can you do...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the tv was ok. Got a green screen twice and the resolution was ok sometime and bad others. Endedicated up exchanging it for a 40 inch that had 1080 p for just ten more dollars.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for first time HD TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice first time HD purchase. Easy to Its set up. Its too bad the one i took home was damaged. I couldn't tell you if its insignia fault or just a miss during production.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! I'm sorry to hear that there is something wrong with your television, I'd like to remind you that you can always take advantage of Best Buy's 15 day return/ exchange policy to swap the television out for a new one in store. -Brian Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad decision

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked up my television immediately did not work fuzzy & double screen. Tried to return with no luck only send off to repair. Horrible customer service.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you very much for taking the time to submit a review. I'm sorry to know that you're experiencing these issues with your TV. To better assist you, please contact us at https://www.insigniaproducts.com/support. Best, Fernanda B. Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worked one week

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv worked about 1 week, then the sound faded out. Can't get it back on.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Greetings! We really appreciate your feedback regarding this TV, I'd like to offer assistance from our support team, please go to https://www.insigniaproducts.com/contact-us. Sincerely, Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    unsatisfied with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the tv that i purchased! came home set my tv up and later on that day started noticing that the info started popping up on the screen.after that we had misplaced are remote and realized that we could not change or Mess with the volume button cause there were no buttons on the tv besides the power button! Last but not least in order to turn the tv off you have to hold the power button down for 5 seconds. (without the remote)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia not a good choice for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an Insignia TV but returned it the next day. Poor quality sound and picture.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has very poor quality picture. Not at all happy with the purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Less expensive TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job for my office. I already had a problem losing a channel, but they responded to my email and I now have it back.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! I'm more than happy to hear that we have had the problem you had with a channel, if you ever need anything else you are welcome to contact our support line at www.Insigniaproducts.com/contact/support any time you like! -Brian Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Died in less than a year.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the title is accurate enough. Purchased in January of this year and now does not turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Soft screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak screen when got hit with small item cracked LED

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for an occasional TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a low cost tv for the guest room. The picture is not as good, but not bad for occasional use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Went out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv didn’t even last two years had to buy my college student another Tv

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good, but the picture quality was not too great. But I guess I got what I paid for.

    No, I would not recommend this to a friend