Customer Ratings & Reviews

I purchased this replacement warranty package with the printer I bought. I have Total Tech with Best Buy but it doesn’t cover printers. Well worth it for the price

I buy ALL my electronics and appliances from Best Buy because of the warranty offer. I've used the warranty and they basically will give you your money back if they can't fix it.

Still worked for picking up audio bu stopped giving me feedback in my headphones. Thankful to have the plan, but already having the blue yeti ultimately decide one was enough for my purposes.

I bought this warranty along with my Epson printer. After about a year and half the printer started having issues and I took it into Bestbuy and the process couldn't have been easier.

Product replacement programs with Best Buy are always helpful, I have used them in the past with digital cameras, etc. This was another unit that I thought the product replacement program would be helpful if needed down the road!

Pretty good support, met my expectations. One suggestions, fast response and less wait-times.

Very professional and knowledgeable able to handle all types of electronics issues

This set replaced our standard keyboard/mouse that came with our desktop....We have a huge desk set that requires us to run the wires thru the back of the desk and that limited us in how far we could move the keyboard. Not a problem anymore.

I bought this service plan for a new HP Printer. Best Buy stands by its service plan if it's necessary to use.

Me personally I always purchase Geek Squad because I'm not tech savvy.

The best part for laptops and I recommend you to get it

So helpful with any questions and issues!! While I have not used the "product. replacement" portion, they have always been available for my many, many questions. I will definitely continue to be a Geek Squad customer!!

Geek Squad Protection Plan is worth the money! They helped me to replace a broken printer.

The Geek Squad Protection Plan is the best. It's better than some manufacturer warranties. I always buy the Geek squad protection because they will fix or replace your item no questions asked as long as you have the protection plan.

The geek squad was and is always helpful. Always able to answer any questions and helpful taking the time to demonstrate and explains how to do it the right way

I usually never purchase extra warranty coverage, but I do with all my big electronics. Let's face it, things go wrong with electronics, but Bestbuy has ALWAYS stood by its guarantee. I can't speak highly enough about this company.

We purchased this coverage for our new HP printer. For basically twenty dollars I do not see how you can go wrong. If we do not need it fine our printer is good, If we do need it it will be like getting a new printer free (well almost)!!!

I think this cost me about $17 for a 4 year replacement on an HP printer that was $99 and doesn't seem to be very high quality so I expect to have to use this

Boy am I glad I had the two year replacement deal. My 6 month old HP fancy printer died after a power surge and BB/GS replaced it ASAP no questions asked. Whew!

Good to have it for the “just in case” but I feel it’s all a gimmick. To get more money out of you. There should be a give your your money back after the 2years because you didn’t use it!