Customer Ratings & Reviews

Product replacement excellent service. Representatives are very helpful.

Haven't needed to use yet, but the associates at best buy are very kind and helpful.

The agents have been very helpful on the telephone. In the store they are also very helpful. I am not very computer literate so I love this service.

Recently purchased a keyboard and mouse for my computer and I added a geek squad protection plan to it reasonably priced and a great piece of mind for the next two years great investment

When you’re not always like me you need knowledgeable back office support. That’s what’s being offered, I take a vantage of it

Affordable high quality color laser printer! It was the best option for me.

I have it for my daughter's and my parents so they can print out what they need. Very easy on the pocketbook and also to very effective.

Geek Squad’s Protection Plan is a great plan to offer you coverage after a manufacturer’s warranties period ends. So, you can extend that warranty for up to 5 years on items purchased at Best Buy. It also covers accidental damage for up to 5 years. Below are the details of the two plans available. Good plan for the money.

I think they’re very helpful. They’ll help you anytime they go.

must have to help with all electronics and appliances. Always great service that helps get things corrected or takes care of issues.

You call in let them know the issue, do some troubleshooting over the phone. If that did not fix the problem bring it in and exchange for a new one!

Replacement plans are well worth it. No servicing, just a replacement if the item breaks. Our printer stopped printing correctly and we got to exchange for a new one same day.

I have purchased the extra protection plan many times and it has proven to be a great idea. More than once I have used the warranty and Buest Buy has stood behind the warranty and saved me money.

They helped us put in our Ring Camera and they came on time.

It is always good to have a service plan when purchasing electronic that are not cheap. I don't expect to use this plan but it is good to know that if I do have a problem, I have a plan in place.

You need this on every item. With the delay in getting items you need this added to any item u buy.

Great service that lets you have up to two years to replace a product if you have the right things, plan to buy this with most if not all of my products.

In my opinion it is great to have the replacement plan. You never know when something can go wrong and its always so easy and convenient to have.

I would recommend this to everyone. I am not computer literate and they are a great help. Money you invest in the Geek Squad, you would not regret.

Geek squad protection is always a good thing to have and it is usually worth it. I have never had a problem with them and they are always upfront and honest.