Customer Ratings & Reviews

I bought this two years Geek squad service on my purchase and I am very satisfied from it. They will look at your product and if anything wrong with it, they will happily replaced it for you.

The agents tried to fix my previous printer with no luck so they arranged for a replacement that was delivered to my home.

I have used the replacement service in the past without any issues. depending on the product you are buying, this service is very nice to have.

Haven't used it on the printer yet but I have used the geek squad plans on my tvs and CPU in the past. Best Buy is by far the best with their warranty program and I love their service

Been getting Geek Squad protection for electronic devices that I fear will fail. Haven't had an issue exchanging for a replacement.

Didn't have to use it yet as my monitor is running strong but I'm glad I don't have a deductible if I do have to use it.

Love the geek squad extended warranties. So easy to call and get fixes. Although sometimes hold times are long but still worth it.

Geek Squad has always been outstanding. I have had to return things in the past and they have always come through with outstanding service!

about every 2 years I have to buy a new printer. They break so fast now. Hopefully this relatively inexpensive insurance is worth it. I think so.

We always get Geek Squad warranty for large-ticket items since we believe in having insurance in place for emergencies.

I have never seen a four year plan on a printer. The extra peace of mind is well worth it.

Great peace of mind when buying something expensive

Great value, have had them replace a second printer after it failed outside of the manufacturer warranty. Just wish I did not have to buy a new policy each time the printer is replaced.

Best Buy takes the higher road. Any plan they offer is effortless and valuable. I fix electronics professionally, some things just won’t be fixed. Off to the refurbish bin they go!

Haven't had to use the Geek Squad service for this product but from past experience the service is good.

I was glad to be able to add 4 years of warranty to my new Tank Cannon Pixima Printer.

Geek squad always makes it right and is very helpful

Wonderful customer service, helped me fix my phone

I had been to Pottstown best buy geek squad numerous times with my daughters computer and they were clueless. Everytime i would take her computer in they would say they had fixed it and soon as my daughter would try to do her assignments her compiter would do the exact same thing that they supposedly fixed

In knowing how electronics don't necessarily last it is good to have an option to replace without the exorbitant cost. The price of the replacement plan was minimal and a value.