Customer Ratings & Reviews

Has worked well ever since I got it. I can’t complain.

I've been getting this service every time my kid gets a new headset. Agents are so helpful and either fix or replaces the device every time I take it.

Havent used the plan yet but if there's a problem trust and believe the warranty will be tested.

Love the warranty was able to talk to an agent to anytime I had a question they were very friendly and was able to help me every time

Definitely a lifesaver saves you the hassle of having to pay for a new item or Device I don’t regret purchasing any Warranty from Best Buy.

I like the idea of having the ease of mind with the Geek Squad service. They always take me right away and get started on it

Geek squad is always there to help! They make a very frustrating experience a breeze! Far exceeds Apple Care from Apple! Great service!

Always on hand when I get in trouble! Got to have this kind of back-up when you are out there on your own!

Buying the plan will be the difference between being a happy or frustrated customer. BB will take care of you if you have a problem if you have the plan. If you don't you're on your own.

I purchased this geek squad warranty with a printer. I hope I will not use it but am glad it is offered to extend the product warranty.

I have already had to use Geek Squad once since purchasing. Great service. Solved problem within 30 minutes. Worth the money to buy the yearly service.very professional!

Havent had to use yet and hope i dont. But highly recommend!

Helped me exchange old printer for an upgraded one with ease!

I must stress please get the warranty for your items don’t risk that it breaks or malfunction and you need to buy a whole new products .

I would never purchase an item without buying his 2-year replacement plan so if you're buying any Electronics or anything that offers it buy it because it definitely comes in handy

They are very helpful in getting everything set up. I would recommend them to anyone who needs help with their new equipment

Have purchased this coverage with several items purchased at Best Buy & have needed to use the coverage on some pieces of equipment. The coverage has never failed to provide a replacement

I buy this with nearly every set of headphones I buy. My kids are rough on theirs and on my shared pair, so it's worth the $10-$15 extra.

Never bought before but hoping it’s worth it this time.

I purchased a New APPLE IMac 27.. GEEK SQUAD MEMBERS SET EVERYTHING UP FOR ME... I just took it home and it was completely ready!!