Customer Ratings & Reviews

Having protection for potential problems with electronics is reassuring.

Had to use the service for a phone. Great customer service and my problem was taken care of and I haven't had anymore problems

I had trouble out of my last router so buying this protection on my router seemed like a good idea. Love the price, if I have to use the protection plan I know that it will be worth the value.

Always love having this available. I would rather have the help when I need it than risk it. They’ve hung my TVs and built my stand.

I always purchase the warranty for any of my Best Buy purchases, over 150.00. Listen, I take it back if a defect and I receive a brand new product. Without the third degree

This Service agreement was worth every penney we paid for it. We had 2 units that needed repair. It paid for itself

good quality service from best buy had previous experience with another product and all matters are taking care of quickly and professional

good quality service from best buy had previous experience with another product and all matters are taking care of quickly and professional

The geek squad employees done a great job installing my new 85” tv to the wall. They set up all my auxiliary stuff. Left place clean.

Best investment for the clumsy! I spilled a drink on my laptop a week in. I am so glad I had the Geek Squad available!

I always purchase a Best Buy warranty when spending in excess of $250.00.

I always buy the protection plan. Worth it. Best Buy Geek Squad have been a life saver on more than one occasion.

Geek squad is the nest service to have for electronic needs.

i always purchase this this with the products i buy. for only $20 it's worth it. i wish it was only $10 or $15 because it really adds up with tax and or shipping but it's good to have.

Haven't needed to use it yet. It came as an add on with the product so I took advantage of it.

Nice option for repeat customers. I have Been a Best Buy customer for quite a while, and have taking the extended warranty on several Products, that is a great addition

I've used Geek Squad protection twice to replace products. No hassle and no charge! Very pleased with the peace of mind the program brings!

It is wise to buy protection for your electronic goods. We never know when something is going to malfunction or evidently break.

If I’m being honest I did not use it but it came in free with my computer and that is good Incase something happened.

We added this service because we wanted a hassle free return if there was a problem.