Customer Ratings & Reviews

I love being able to make an appointment to "meet a Geek" and know that I will get honest and dependable service. These professionals are not just geeks, they are knowledgable professionals! Thank you Geek Squad!

My printer is awesome I can do everything not only the computer I can do it on my phone 100% recommendations I’ll start my own business with this printer ..

I haven't needed any repairs yet, but the price on this 4-year plan can't be beat. If they can't fix it, they will replace it. What more could you ask for?

Buy this with any printer purchase. Best Buy’s return policy is only 15 days. That’s not enough time for set up and to use all the features of the printer. I took it back to the store because you can not reach Best Buy by telephone and the Chat on line had me on hold forever. If I had not spent the extra money on the protection policy I would not have received even a store credit. Really stupid that I had to spend half of what the printer cost but in the end I was glad I did. Pretty much hassle free.

Ease of mind at its best. Verry helpful. And with your digital reciept, very fast help

No hasle submitting a claim and quick response and resolution

Awesome service great product great service I would buy again and again

Love the 4-year Geek Squad replacement! HP 3301 failed, swapped instantly at Best Buy. Covers more than warranty, perfect for my home office. Solid investment!

Best protection ever........... ..................

I had purchased an item that I ended up not liking it. Because I had also purchased the 4-Year Geek Squad Product Replacement, I was able to return the item after using it for a few months and I received store credit for the full price of the item. The return process was very easy.

Good to know I have protection although I have not needed to use

Definitely worth it. Unfortunately the print head caused an issue and spilled the ink. I was able to replace my printer with no hassle. Bought the protection plan on the new printer

geek squad has served me well in the past and continue to be helpful

I would suggest getting this for almost everything. I never used to buy warranties but after having to return printers and a scanner, I’m glad I did

The product was delivered intact and as stated. I have has the machine for 6 months and it has hot missed a beat. Could not be more satisfied.

Nice to have this just in case. Good to know you can take it to them and they will do their best to fix it - if not it will be replaced.

I love GSP-R when the price is right! A 4 year plan on a printer is great, most of us have issues with a printer within 4 years lets face it... Just take it in when issues arrise in year 4 and time to get a new one!

I'm so glad I bought this product replacement warranty. I was having problems with the "L" key on my computer. I brought the computer in so they can fix it and they went ahead and gave me a new computer. My sister is having trouble with her "V" key and other computer problems. She has no warranty and cannot get the computer repaired. She did find the "V" key on the internet. But has to find a computer repair person to fix the other problems because it is passed the time allowed to get a warrany.

I have only had to use the tech support service twice so far and both times, I received prompt, professional assistance.

I've owned an Epson XP-6000 for a while to print high quality color pages for my design portfolio, but I was finally fed up with how much ink it used up and how much cartridges cost. So I bought this. So far, I printed about 30 pages on the ET-2760, and I am very impressed with the quality. The prints are as good as the XP-6000. When comparing prints from both, I can barely tell them apart. Prints are crisp and colorful. On the XP-6000, 30 pages would consume half the ink, and a pack of ink cartridge for the XP-6000 is 50 bucks! On the ET-2760 however, the ink levels have barely dropped. I can already tell I will be able to save a lot of money. I should have made the switch a long time ago. If you print a lot, you should definitely consider buying an eco printer.