Customer Ratings & Reviews

Just Get It--------------------------------------------

These plans are the best plans provided anywhere. They really try to fix your product or replace it. Literally no hassle

Great warranty. Very easy to use this warranty. Take product to Best Buy Store and the item is replaced,

SUPER PRINTER AMAZING WORK EASY TO ISNTALL NICE FUNTION

It's a must to have a replacement plan! Should anything go wrong, it will be replaced with a new one or one of your equal value.

USELESS. WASTE OF MONEY. I spent my 2 days off talking to and getting transferred to multiple agents and still had to repeat myself over and over and over again. One of them even gave me a bogus Case Number, probably just so he could hang up the phone. The other agents just didn't know how to help me with my printer issues. If you live on Maui, Hawaii, USA - do NOT buy from Best Buy and this Geek Squad 4-year Product Replacement scam. Since there is no Best Buy store on Maui, they expect you to take a flight to Oahu with your printer to take it to their store branch so you can get it fixed?!? Like seriously?! Do you know how stupid that sounds? So now this agent from Guatemala sent me "return label" so I could just get a refund instead. But guess what?!? Best Buy had the audacity to return back the heavy printer back to me in the mail with a refusal note of everything. Wow!! What kind of customer service was that?? Who trained you people?? No more BEST BUY shopping for me EVER!!

I purchased this product replacement plan for the peace of mind that in the event something with my keyboard does malfunction, I know I have the protection of having it replaced.

It does what it says, protects your device if/when it needs it. Have used on a few different items, so the peace of mind is worth it.

It does what it says, protects your device if/when it needs it. Have used on a few different items, so the peace of mind is worth it.

Great protection. I have has to use this before on another product. And best buy refunded my money and i was able tocget a new product

If you ever break your stuff they just come through with a replacement, buy this if you can

Amazing. Never used it but I have in other products and it is very helpful.

[Employee of bestbuy] Good. Would recommend again. Employee was nice. !!

The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

Excellent customer service. Very professional speedy service

I really like being able to have the geek squad on my side

Thank god for this because sometimes the brands that don’t have customer service that is good doesn’t help you with defective items.

Excellent photo quality. Fast printing. Worth the money!

I love this product because it gives me a sense of calm, knowing that if I need to get a replacement product, there will be minimal issues.

I have always received great service and great explanations of the issues when talking with Geek Squad