Customer Ratings & Reviews

Reason I like to purchase things from Best Buy because the Geek Squad anytime I purchase something I go there and ask if it's coming or over them or do I have to send it out they give me straight answer and I like that I had to deal with the Geek Squad instead of sending it out in mail and waiting weeks or months to get a response

The agents are really helpful. They took care of me fast and easy. The service was fast and helped me when i needed it the most.

Sooooo user friendly. I set it up in minutes and connect to multiple devices.

Great customer service, My printer wasn’t working right. I brought it back after 2 weeks, I originally bought it on sale $80 off, when I came back to exchange it, it was $130 off and they gave me the difference back. As well as kept the 4 year warranty.

Haven’t had to use it yet, but nice to know it’s there.

The Geeks are the Geeks. They are a team of well needed knowledge. I don't need them often, but when I do, I am never disappointed.

I’ve never had a toner printer so I don’t know all that could go wrong. I got this warranty just in case. I’ve asked for help in the past and they were very helpful and I didn’t have warranty or anything.

My daughter got hers first and I set it up for her. I liked some of the features and got the opportunity to get my own on a Deal of the Day. Awesome price and easy to set up

I don't have much to say at this point in time because I haven't had to use it,

great working with them . did everything they promised

I am happy with the value this protection plan offers and that it’s an affordable price to feel secure with my purchase for the next several years

Love the peace of mind with Geek Squad on my side.

I almost always buy the warranties. With so many products being made outside of the US, they break more often in my experience. So the 4-Year Geek Squad Product Replacement is worth the peace of mind. The Geek squd is good about repairing of replacing defective products. Their service is efficient, professional and punctual.

I have had 2 products either replaced or repaired by Geek Squad. The service is excellent. They listen carefully to your issue and find a suitable solution. I will never go anywhere else.

This printer has been a lifesaver and game changer for me! The added feature of split pages is amazing! As a teacher time and supplies are limited, everything about this printer is great?0

I purchase Geek Squad on most of my purchases from Best Buy. There are a few times I was glad I did. I needed it. Best Buy is true to their word on honoring Geek Squad. I've had to get replacements on some items I purchased, and Best Buy Geek Squad had me covered with no additional out-of-pocket payments required.

gfood to have , saved me a lot of money on having to by another printer . just took my old one in and they gave me another one free of charge due to the extended waranty

Great bunch of people. Very polite, and very knowledgeable.

Good thing to have on those expensive purchases as we all know they will go kaput just as the warranty is up.

I haven't needed it yet, but Its good to have around.