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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11189 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 11,189 reviews
  • Rated 5 out of 5 stars

    Extra layer of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a consumer, you can't never go wrong with an additional service of protection, especially with electronic devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFESAVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $5 this cost me turned out to be the best investment I've made in a long time. One of the keyboard feet broke and Best Buy replaced the keyboard on the spot at the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the business not like Office Depot where have to send it away somewhere Best Buy bring it back to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid very little for this extra bit of insurance, so I would say it was worth every penny!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2-Year Product Replacement on my home modem. I haven't had to use it yet, but I am confident that should a problem arise, I won't be without internet for long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing guys. Always very helpful and attentive. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the add on for geek squad protection plan and always will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE EASE AND QUICKNESS OF GETTING A REPLACEMENT WHEN I HAVE A PROBLEM WITH A PRODUCT OVER TIME. BEST THING BEST BUY COULD OFFER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, only paid $10. My product however is still top notch. So I dont think I needed it. Hard part is hearing how I still have 3 more months to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exteneded warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to get a warranty I can't you how many times I didn't do it on other products in the past; and something quit on me. Better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the money, they never give you any issue when you have a product that needs to be replaced or fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the money, they never give you any issue when you have a product that needs to be replaced or fixed.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good……………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is just exactly as described. It is easy to use, and there are never any issues with it being implemented. I would not make a purchase without this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection that counts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is one of the best protection/warranties I have purchased. Get it and you have worry free protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like GeekSquad warranties!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always take advantage of extended warranties through GeekSquad. They seem to come in handy every single time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely work paying for they way we use stuff and having 2year old that is very active and that has to touch everything comes in handy if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper cheap for the time you will be covered because if you don’t want to buy something twice you will pay for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy to use. Just perfect for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with returning equipment and replacements when Best Buy did not have the original in stock. Store credit works great.

    I would recommend this to a friend