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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11190 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 11,190 reviews
  • Rated 5 out of 5 stars

    In-store assistance is a BIG plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with the assistance we have received in-store from Geek Squad as well as sales associates and cashiers. When we need help it is so nice to have some close by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a blender like this one I always recommend getting the insurance because you just never know when they might give out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I usually don't buy the extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a really good deal. It was 5 buck and it covers my headset if anything happens to it Couldn't pass it up and I usually don't buy the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable & Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for a few weeks and I love it. Easy to change the settings via the program, comfortable, and works great for the games I'm currently playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cover what needed to be covered. I always buy the warranty it comes in handy if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cover what needed to be covered. I always buy the warranty it comes in handy if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year geek squad replacement policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the I replacement for big ticket items, it’s paid off more than once. I’d highly Reccomend you do the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the added service protection, added service protection=piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with the Logitech iPad Air 2 keyboard on two occasions. Easy replacement of the same item with Geek Squad replacement warranty. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always expect a professional service from the Geek squad. They had everything put together and installed proficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember what item I bought this for but I haven’t had to use it yet. It’s good to have for those just Incase moments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything from Best Buy without a warranty...well except for a CD or chips. Other than that nothing beats their replacement warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. When you need them to come out or take your laptop or technology for repairs, they are in their own league.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool bro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have this coupon but I get a five star anybody else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up to a great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have only had to replace one device...a heavily used HP printer. Gee squad took care of it with no hassles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    stuck keys 8 months of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard has been working fine for my high school student until now. It made it from September to May of a school year and now 2 of the keys don't produce the letters. I am glad that we got geek squad protection because I plan to take it in for an exchange. I would recommend the product only if you keep up with the warranty coverage and can replace it when needed. The case has protected the iPad and it is great that the case holds the pen. My student lost one pen with a different case that didn't have a holder; expensive loss so we purchased this case to keep up with the pen. It is nice that the keyboard and the iPad can detach and the overall design is good. At the time there were very few cases available. Perhaps investigating other options?

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi, BusyCOMom. Thank you for taking the time to provide your thoughts on our Geek Squad Product Replacement plan. Though it's disappointing to hear of any issues with your equipment, I love that you have found value in the plan and are planning to take advantage of that. We're always here to help, so if you ever have any questions you may feel free to reach out to us at 1-800-433-5778.

  • Rated 5 out of 5 stars

    Best Decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had electronics failed I bought from BestBuy before and they totally were so cool about and just exchange the item right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is realy nice to have geek squad protection for electric products worry free to use if something come up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer is covered for the next 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is why I love Best Buy. I purchased my HP printer and added the Geek Squad protection for 2 years. Where else is something like this offered? No where! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good service. Employees were great and understanding

    I would recommend this to a friend