Customer Ratings & Reviews

Love the warranties Best Buy provides. I get them on all items I but

Haven't had to use it but good to know it's there. Bought for my printer.

I purchased the Geek Squad protection after getting infected from a scam on my PC. They resolved the problems and helped me to reinstall programs removed. They installed the Trend security on my pc, tablet and laptop. They were always helpful and patient and resolved every problem over the phone and when I brought my devices into the store. A special thanks to Drew Cimino for reinstalling my favorite program I use to print my photography projects that I was unable to find! So thankful! Great work Drew! Best Buy really is the best!

I purchased this protection for my new printer. I'm hoping I don't need to use it, but I have peace of mind if something goes wrong.

Good thing that I have this.i not afraid to use because I have warranty

Excellent purchase. Wonderful peace of mind knowing that I'm protected.

Great blender. I love the bullets for mixing shakes daily.

Have not had to use this Geek Squad service on the printer as of now.

For 20.00 you cant go wrong. This coverage is for a newer designed can opener and I wasn’t sure it would last but wow.

I've been with the GeekSquad for years, and love the service and availability. I've taken puters into the store a few times, but generally use remote support. I hate to say this, but this past week remote has been half a nightmare .. I've called in three (3) times and have been on hold for a TOTAL of close to 5 hours before giving up each time. Please note that the reason for these calls has been a problem with Outlook (not a life-or-death situation), which is a great program but has its challenges. They may be short-staffed right now. ... I will try calling late at night.

Agent was extremely patient over the phone. Visit wasn’t required after he walked me through troubleshooting.

Good to know my stuff is insured. Now I can relax knowing my stuff will be covered.

so far so good... I haven't needed to use it yet. hopefully stays that way

I always purchase the Geek Squad protection package on all electronics. There are so many moving parts to wear out on a printer, especially if you use it every day or heavy use, that it just makes sense. I have actually used the protection package for a free replacement printer on the last two printers. It is a ease of mind for what amounts to an expensive purchase. I am very happy with the protection package that I purchased for 4 years and I feel the cost is minimal but well worth the peace of mind.

I haven’t had an opportunity to use the Geek Squad insurance but I have peace of mind that it will be available if I need it.

I bought one for myself last summer and later bought my mom one for Christmas, and we absolutely love them! Great gift!

Love this product replacement plan, whenever you buy something and it breaks or you want to get a new one in a couple years, just take it back and get a new one for free, it’s great! If there’s an upgraded model sometimes you could get the upgraded one instead for free. Last time I used this on an item two years after purchase, the item was cheaper then so I ended up getting an upgraded model plus a $50 gift card for the difference...so I always buy this on anything I know I will use for a long time!

He was excellent. Done in appropriate time. And set it up to my computer.

So far, so good works every time connecting to my phone, which i do most of my printing off of (iPhone and samsung). Occasionally my nitro gamer laptop purchased from bestbuy ... i have printed pictures on photos film paper and also tons on documents for business purposes, i recommend this printer...

Great geek squad. Excellent at their job. They know exactly what they are doing. No complaints what so ever.