Customer Ratings & Reviews

Geek Squad has been my salvation. No matter what happens they have a quick and easy resolve. This is like no other - Thank You.

changed wireless router to a new one ,have plaster walls n needed jump point into other rooms. he also reconnected current printer to be able to function on all features. unfortunate that printer has since gone awol so purchased new printer, existing would not print more than 1 page then get jammed now it won't scan its 4-5 years old

Must buy when purchasing expensive items incase of a malfunction or mishap geek squad is there to help you.

Geek squad is the best coverage around. They have always been able to fix or replace any item that has been covered.

This product is amazing! I have been shopping at Best Buy over 15 years and I absolutely love the store for all my electronic and music and video needs. I value this establishment very much.

My agent assisted me in everything i needed set up. Fast courteous and professional! Love the Geek Squad!

We are trying to use them now so our fingers are crossed.

Fix it fast if need be have always had great experiences with geek squad

Got a 4 yr replacement warranty on a Smart Tank 5000 for a great deal. All the printers I've bought over yrs this has to be worth 35.00

This is a great deal on printers. It's not worth replacing the ink so u just buy new printers for a few bucks i can just get a new printer in a few years.

The knowledge of having someone is very important to me,

Great service should buy geek squad buying any merchandise never know is worth the money thank you for having

You can NOT beat this! Never ever will i buy anything from anywhere else, if best buy has it in stock and has the option for this Geek Squad service. Ive never had to mail anything anywhere, just go into the store with my broken product, and walk out with a brand new one! Easy choice here. Been shopping with Best Buy for years now and I will continue to do so.

I purchase frequently from Best Buy. Sometimes I purchase the Geek Squad protection, sometimes I don't. Sometimes I have to use the service and sometimes I don't. I guesstimate how long I plan to own the device and if I'd rather save my money now and get something different should the device have issues. No right or wrong choice. Life's a gamble anyhow.

Even if you are the most careful person in the world, chances are somehow something is going to screw up. Maybe it's something like a defective product, an idiotic family member doing something they are not suppose to do, or just a plain old fashion accident. With this service plan you'll at least be covered seven ways to Sunday and beyond for Two YEARS. It's one of the reasons why I always ask for a protection plan on everything I can at Best Buy.

The geek squad is the ONLY reliable place to go for repairs in Athens. Straightforward and excellent service

Just incase my husband lose anything or my printer started messing up, its best to have so you would've have to purchase idea again.

As I've said before the protection plan gives you complete peace of mind if you need service have a question need replacement it's a phone call away or chat the Geek Squad or go to the store there always there to help i know they've helped me several times no matter how little or big

Ink does last a very long time. Would also always recommend a protection plan for all electronics.

Didn't need to use the replacement. Did need Geek Squad help and they gladly helped me find the answers to my questions and were very helpful. If I hadn't purchased this then I could have been charged. I am not suggesting you need to purchase this on all products. I sure don't, but some things it is crazy not to purchase this extra warranty.