Customer Ratings & Reviews

Although I have not need to use Geek Squad for my newest printer purchase, the price was right to cover the printer. I have had to call them 3 times for my lap top and each time they have been really helpful and I really like the way they understand I am not technologically minded and explain all the different steps so that I can understand. Well worth the extra few dollars for peace of mind.

Best Buy is great in their geek squad. I could not find my warranty information but they pulled it right up. I was so thankful for their help

I love geek squad protection. I add it even with my Apple products. They never give you issues and if they can’t fix it, they replace with a new model.

If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

I bought a Brother laser printer for my son to use at school. I've been buying Brother printers for 20+ years with no problems. I decided to purchase the protection plan for $9.95. Believe it or not, the printer failed early and BestBuy replaced the printer with no haggling. That's a nice attitude in today's retail market.

Purchased this with my printer. Have not had to use it so far. The extended time goes for the length of time the printer is expected to last. So is a good investment.

Nice size mouse. I use with my laptop so move around alot with it. I enjoy this mouse and the cute style.

the best thing about best buys product replacement warranty is the instant in-store replacement. I have used this many times over the years and it never fails - a new replacement item same day. Amazon may have cheaper and longer warranties, but they always require mailing in the defective device, which means you have to wait.

There is nothing like a peace of mind knowing that you have support on your devices if anything goes wrong. Great to have.

See my review about the printer I bought and return on the same day. What is going on with inferior items being sold at Best Buy. I seen to many items being returned from televisions, Microwaves and Printers. I have been a long time patron of your store not just in New York but in the United States.

Excelente printer for college students. I recommended it.

Reasonable price for the protection! Well worth the money. Hoping I don’t have to use it.

when I bought the new Canon printer, it was recommended to get the 4-year Geek Squad coverage that covers repairs. If it can't be repaired another printer of the same quality and value would be given as replacement. This coverage is al.ist $10/year and made perfect sense to me. That's why I got it. Recommend it.

This is a very good insurance coverage for my electronic devices. It the worry out of the equation.

This is such a great deal! I couldn't pass it up! The professionalism is greatly appreciated.

Not much to review besides, transaction going smooth. Hopefully the item doesn’t failed. Don’t have to use the warranty. I hate to hate to return it but so far working good. My wife loves it but if her as a gift.

Love this printer. It's easy to set up and easy to use. The ink tank is easy to fill and you can visually see the levels of all ink colors. Great value and economical printer.

I love having the piece of mind with my electronic devices. Had a TV crash on me once and with my plan I was able to upgrade for free!

I generally trust myself with devices, I also don't have kids to worry about or untrustworthy roommates. If you think there's a hazard based on your environment or how you plan to setup the device, while it's not fun to shell out extra cash, it may be something you need down the road to not spend even more cash.

Very helpful and always helps with all issues and reliability service. Do wish they had walk in , must have appointments though. But worth the extra money for warranty