Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 11,002 reviews
  • Rated 5 out of 5 stars

    So easy when you need help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always buy this warranty on an inkjet. When you have a problem Best Buy will come through for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not has to use them except once in store for a special cable. I am a computer person so not need them much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product life cycle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have not had to use my warranty services and i like it like that. hopefully my purchases last the product life cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help out they are so dependable if you need assistance they get to the source of the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgebale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use this service yet, but I know that if I do need them, they will be able to help me because I needed their help before, and they did help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Geek!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, GEEK Squad! You are the Best! Always there to help and answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best there is the Best Buy black tie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranty is surely the best around. It may cost a little more than some and more period than others. But it also covers the Best in the business. Best Buy should give us stock for over many many many years all electronics we have bought if worthy one to buy as such a stereo is alsways from here and always have gotten the black tie ins. It's the best hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote repairs very useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like their chat feature as the tech support chat has been useful in addressing my needs. They also could fix minor glitches by using remote repairs without having you bring the computer into the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad protection on everything I buy from Best Buy! It has been the best warrantee from anywhere that I have ever purchased! The geek squad and Best Buy have always taking amazing care of us because we have purchased the warrantees so I would highly recommend everybody do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection plan on all your electronics. The plan usually last longer than the product. And they will replace it with a new one the same day if you can pick it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Appliances GeekSquad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad for small appliances is the best investment. There is no trying to fix it they just replace it. Saves time and money. You just need to add the new plan to the new appliance that you exchanged it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan Not Used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this replacement plan. So that is great news for Best Buy products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and siper helpful. Their reliability is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would encourage anyone spending over $50 on a product to by the Geek Squad protect. The cost is based on product value. I have Geek Squad protection for a variety of devices and it's a life saver. Easiest warranty program I've ever used. If you buy a computer from Best Buy, get Geek Squad Protection. You can take you computer in for anything from needing software updates to major damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad before and they were awesome with getting me a new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it just in case...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this program with a low dollar inkjet printer. Have not used it yet, but it's good to know it's there in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get the Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is one of the best investments you can make. Best Buy has one of the best in the industry. Their customer service regarding the protection plan is amazing. They can look up the purchase of the item on their system and confirm device has the protection plan on it. From there you good to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If possible I always purchase Geek Squad Replacement insurance with all my Best Buy purchases. Although I have fortunately never had to use it with anything I have purchased at Best Bu!. But, for peace of mind should something go wrong I think it is a safe bet to purchase it. Unlike other merchants protection plans Best Buys actually cover with replacement with a new product and not a refurb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad is ready to help and very friendly. They will do their best to make the customer happy and will replace the item if that is your request. On items like computers, laptops, and gaming headphones (especially when buying as a gift), the protection gives you piece of mind. Well worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth to get geek squad specially on the device incase of an accident.

    I would recommend this to a friend