Customer Ratings & Reviews

Love the fact that Best Buy has an option to purchase merchandise protection. Important especially when it’s for electronic investments.

I have purchased accidental protection. many times over the years and have never had any trouble getting my covered item repaired or replaced.

4 year protection fo my new HP printer. Great product & value. Wouldn't go without it. Brought a new HP printer. In September 2025. Very highly recommending.

Nothing better than the geek squad. Can in and installed my new washer asap. Super nice and right on time.

Very affordable and nice to have when things stop working or have an malfunctioning problem.

Why stress yourself Go to the pros Get it done right the first time

Good basic printer. Had geek squad install/hook it up to my WI-FI.

This is one product that you hope you don't need to use, but it gives peace of mind to know it is available.

I've had multiple interactions with Geek Squad, and each time they have consistently delivered service that goes above and beyond. The expertise and efficiency of the Geek Squad team are truly commendable. Exceptional Problem-Solving Skills: 5/5 Every issue I've presented has been resolved, typically within minutes. This level of efficiency not only highlights their technical expertise but also their commitment to customer satisfaction. Professionalism and Courtesy: 5/5 The Geek Squad staff consistently demonstrates professionalism and courtesy. They listen attentively, explain the process clearly, and ensure that I am comfortable with the solutions provided. Speed of Service: 5/5 The quick turnaround time is remarkable. Knowing that I can rely on them to address and solve problems swiftly is incredibly reassuring, especially in situations where time is of the essence. Overall Experience: 5/5 Geek Squad has established itself as a dependable and highly skilled service in my experience. Their ability to consistently go above and beyond, combined with their rapid response time, makes them an invaluable resource for tech support. In summary, I highly recommend Geek Squad for anyone in need of tech support. Their exceptional service, from their technical prowess to their customer care, sets them apart in the field of technology services.

The staff were very informative and helped with any questions. Easy to get it.

Works perfectly never had an issue with this printer!!

Haven't used Geek Squad Protection yet with this printer, but have in the past. Always happy with their service.

You never know when you're going to need them. Very good protection for your products.

Geek Squad has been assisting me with my printers for years. They are fast to set up an appointment with and always really nice and easy to find a solution.

Better to be safe than sorry! Why not have the extra peace of mind.

It’s nice to have some help when you need it. Haven’t had to use it yet

Protection plan is very easy to use and has zero hassle. Definitely worth it for items you are worried about breaking.

Its nice to have a piece of mind knowing if some thing go's wrong no big deal. I hope I don't have to use it.

geek squard are good they will come and fix if anything wrong with it

Love those guys can walk in a d Boom im walkkng out with a quick fix