Customer Ratings & Reviews

I absolutely love Best Buy. Thier Staff, Customer Service and products always keep me coming back. The Geek Squad is the best !!!

In person or online they are the best! They’ve always been super whenever I have a problem and need something fixed or solved. I’m pretty sure some of the questions I have are justified for eyeball rolls but I have not had that experience - they are professional and they sound professional.LOL!

No one ever wants to deal with warranty coverages but the squad were the most helpful I have ever had to deal with. The only negative I ran into was given the size of my T.V they did not offer to set up they just dropped off. If you are getting a large item that you can not do yourself it will be up to you to ask about help.

I love Geek Squad warranties for my larger purchases. Well worth the investment. Best Buy never hassles and honors their warranties immediately and even when they have to send your product off for service, it is usually very quick and they allow you to track your item .

Peace of mind and knowing that I can have my unit replaced and then add another protection plan on the new product is incredible. I used this on a pair of wireless gaming headphones. My previous pairs were notorious breakers and I treat them like they were your mom’s special dinnerware. Highly recommend the peace of mind!

I love Best Buy they have everything I need, good prices as well my son got the switch oled there thanks

This is without a doubt the main reason why I look to Best Buy for tech first. IF they got it and can add on a warranty for a decent, one time payment, warranty then I hardly even hesitate because at least I can go directly to them to replace it. Because you never know what could happen, especially if you're looking into buying something rather expensive.

While I haven't had to use this latest product replacement agreement I have in the past. This is probably the easiest and most useful extended coverage you can buy for any electronic device. It's worth the money so don't forget to add it to your purchase.

Geek Squad is a great product replacement to purchase. I have been using them for years with all my electronic purchases. It's worth it and I have saved hundreds.

I purchase Geek Squad support for all the products that I purchase at Best Buy if it is available. They have yet to let me down when I need them the most. Well trained and very knowledgeable staff. I highly recommend purchasing Geek Squad Support for your Best Buy purchases!

I purchase Geek Squad support for all the products that I purchase at Best Buy if it is available. They have yet to let me down when I need them the most. Well trained and very knowledgeable staff. I highly recommend purchasing Geek Squad Support for your Best Buy purchases!

Must buy when purchasing expensive items incase of a malfunction or mishap geek squad is there to help you.

Haven’t used this one in particular but have purchased in the past

I love the idea of purchasing this 2 yr product replacement. My print that I purchased just stopped working. I mean literally just shut off and died. It was about 4 months after the purchase that I took it back to Best Buy. Best Buy just asked me what happened, I told them and the ordered me a new one! It was quick and easy.

Purchased this for grandson’s kindel. Had to use it as he broke it on vacation. Had to have a slight debate at the time of replacement, as I had purchased the original on sale and it wasn’t on sale at the time. After a few minutes they finally replaced the product. No hard feelings.

Love this printer. It's easy to set up and easy to use. The ink tank is easy to fill and you can visually see the levels of all ink colors. Great value and economical printer.

I loved how friendly and supportive the employee was. Greatly appreciate that I was convinced to get insurance on my appliance since I will be replacing it soon

[Employee of bestbuy] Will always recommend the replacement plan. The ease of getting a new product if something happens is next to none.

My agent assisted me in everything i needed set up. Fast courteous and professional! Love the Geek Squad!

Great service should buy geek squad buying any merchandise never know is worth the money thank you for having