Customer Ratings & Reviews

Have not needed it yet but nice knowing we have it if needed in case there are issues with the keyboard all we need to do is call and our questions would be answered or we can always bring it in for service if needed.

I have always had and used Geek Squad on all of my devices. I would highly recommend it to anyone. They have always corrected issues with my computer and printer. Most recently with my new printer.

Excellent service all the time very helpful techs. Recommended.

It’s always good to have some extra protection especially if you are paying over $600 for a small action camera. Just gives me peace of mind I can film and if anything happens I can get a replacement.

Geek Squad protection is always a must for me. Unfortunately some products don't seem to last these days and I feel a sense of security with this protection just in case. Good value with good terms for qualification.

bought a new printer and got the two year replacement based on the sale price. It was no-brainer to spend the extra money. I usually don't bother to get the replacement product replacement since the price seems a bit high

always recommend purchasing the geek squad product replacement! this really comes in handy!

If you're concerned about a particular product when purchasing at BestBuy; this product will set your fears aside. BestBuy's product replacement service will put your mind at ease.

This printer is awesome. I would 100% recommend, setup is straightforward and i use it for EVERYTHING!

I haven't had to use it (and maybe won't have to use it), however; I absolutely Love Best Buy's Product Replacement Service. I've used it on other products and have Never had an issue.

This has saved my butt on 2 occasions now. I had it for my laptop which at 3 months old, got knocked over and shattered the glass. I also used it with a 6 month old printer and was in and out the door with a brand new printer within 10 minutes. Definitely worth the $$$ spent.

I always get the replacement insurance. I’ve used it many times over the years. I was thankful to have had it.

I always make sure I get the product replacement guarantee because it's so easy to replace your items when they stop working. It gives you that peace of mind.

Hassle free extended warranty that gives you peace of mind that your purchase is protected.

I have purchased several different time line plans with Best Buy (depending on the item and the replacement cost) and they have replaced and repaired several items on these plan without question. Thank you!!!

Very helpful and very knowledgeable and products. And very convenient Thank you

I have had Geek Squad for several years now. It is the best service at a great price. I have used it multiple times for different reasons and not paid one dime for any of my issues. It is insurance that if anything goes wrong, it will be fixed for free. Love Best Buy!

I've used Geek Squad protection on almost 1/2 of my purchases... It has paid for itself and more - even taking into account the cost of unused coverage. Cameras get dropped, so do tablets and phones... Electronics short out or simply fail... just take it back and get a new one!

I was told square trade will need original receipts etc which may be hard if item was purchased a while ago. With geek squad I just walk into the store with my old item and they can pull up my records. Only caveat yes it’s a lot more costly than square trade!

I will not buy any other product without Geek Squad protection! I did one time and had to deal directly with the manufacturer and that was exceptionally painful. I can call geek squad and they get things done!