Customer Ratings & Reviews

This plan has proved to be so useful. We've taken in both computers and both laptops this year. Had to take one laptop back a second time. Geeks are very helpful if you have any questions. It's definitely worth the money.

The Geek Squad are very helpful and they know their business. Have used them many times.

It’s my first time using this Geek Squad service. I know of others who swear by the Geek Squad, so I don’t doubt it will be most beneficial!

I purchased this for a printer. After running into issues with my printer I’m indifferent about having purchased it. I ended up replacing my printer through the company’s warranty rather than geek squad because going through geek squad would have been a one time replacement and wouldnt have covered the new printer they would’ve issued me.

Excellent sevice for team people for support me thanks

Geek Squad has been a HUGE help! I called and they immediately helped me, instead of putting me on hold forever like other help lines!

Tricky question...why? Because the Geek Squad personnel were EXCELLENT. The WAIT to get them scheduled was NOT. So...people 5 stars...process...2 stars.

When spending as much on whatever it was that I purchased this for, it made sense to do. I bought a lot in a short period of time so I don’t remember what it was that I purchased this for.

Warranties are so helpful and reliant. I suggest to always buy product warranty for anything bought at best buy. Their feel squad is very good at working with customers especially in technical complications.

What can I say about the Geek Squad that would even be close to how they have saved my computers over the years for me. They have helped my business when I needed them via the phone diagnostic repair.

When i purchase higher priced things i love to add the protection. Its very easy to turn in if you have an issue. I get this for my headsets cuz they dont last that long and i get my full price i paid to get a new one. Love it

I purchased the 4 year warranty to fix or replace. Hope I never have to use it but have it just incase. I normally don’t purchase warranty’s but to pay that much just for a printer I added it.

Geek squad always take care of the customer problems and they are very helpful and professional

So worth the peace of mind, all you need is your digital receipt, some time to do some troubling shooting with the Geek Squad tech over the phone. If that didn’t work go to the store and exchange for another item. Easy!

I like to buy most of my tech from Best Buy because they're convenient when it comes to protection and replacement. I happened to buy a Canon PIXMA printer, and it started having problems so I just replaced it.

Having product protection is a must, geek squad service will get you squared away.

excellent service for maintenance of printer, copier, scanner

Great deal for the extended warranty usually 1 or 2 years and cost more

length was well worth the little amount I paid to cover the printer for an extended period of time. I dont usually get extended warr's, but I will for printers from on, cuz they seem to break a lot more often than other applince type products. A great buy at Best Buy for this one.

When purchasing an appliance from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.