Customer Ratings & Reviews

When spending as much on whatever it was that I purchased this for, it made sense to do. I bought a lot in a short period of time so I don’t remember what it was that I purchased this for.

Have had to use the warranty one time. It was a breeze

I've always purchased Geek Squad product protection because you never know what's going to happen and with my luck what can go wrong does byt I don't have to worry when i have the Geek Squad on my side.

I've always purchased Geek Squad product protection because you never know what's going to happen and with my luck what can go wrong does but I don't have to worry when i have the Geek Squad on my side.

It’s the best decision for appliances.You can either bring it in or have them come to your house to fix or setup appliances, which is a lot better than having to find out who’s going to fix it.

always feel better knowing i have this protection plan . The Geek Squad has been to our house during this 2020 year and installed TV's in our new home . Thank you Geek squad and Best Buy for all you do .

I recommend it!! I bought it for an HP multi printer I had for almost one year then it started having issues. I brought the HP printer to Best Buy and I picked out the same one in a new box and has been working fine. The Warranty was worth it.

I've been buying from the same store in Kalispell,MT for years. They are very knowledgeable and very quick to diagnose a problem. In the event that I've had to return an item they were THE BEST! Thanks guys for all your advice and I wouldn't think of going anywhere else!

I did not use for now, I hope this was a good idea if I need it

This is the best protection for all purchases. They are always very helpful and always available quickly to fix whatever is covered by warranty.

I had a number in mind that I would be willing to pay for the peace of mind and convenience that product replacement protection offers. The plan pricing was exactly that, so I feel like I got a good deal, even if I never have to use this protection.

great program, every time you go to BEst Buy to replace something with this, becomes easier than ever. I love this program and I don't buy anything without registering on this.

Can't do without them. They are effective, efficient, and professional. They stand by their warranty NO questions asked. Don't buy anything without adding protection or installation by the Geek Squad.

I used them mostly for information and instruction. There were quite friendly. I just was not aware you had to make an appointment to actually speak to an agent at the store. I know now and will continue using the group.

When my print heads were no longer working correctly they replaced my printer with a new one as the geek squad does not fix printers with this problem!A new printer after only 11/2 years with the old one was a good deal!

I tend to buy warranties just to be on the safe side with products especially electrical products. Thus far Best Buy has stood by their warranties when I’ve had to return product beyond the return date .

this replacement plan is a no brainer... anything from malfunction to user error even damage from dust will be fixed or replaced.. walked into best buy with my purchase explained my problem ..they took care of it just like that so affordable a couple dollars for two years

I really enjoy the geek squad protection plan. I purchased other items and had to bring the item back because it broke. But with no questions asked it was replaced right away. Thanks Geek Squad.

The Geek Squad Service prices are great, and the ease of use is outstanding.

Planned obsolescence, you name it...things go wrong. Be smart. Penny wise and dollar foolish is not for technology! Protect your investment. Best Buy stands behind its Geek Squad protection plan. And, so do I.