Customer Ratings & Reviews

It's hard to put a price on peace of mind, but I suppose a 4 year warranty gets pretty close.

This was some time ago, but we were very pleased overall with the purchase and the asssitance with it.

This production is well worth the cost. I purchased a high-DSL total was over $2500, 00. Carried it to my local store because they were unable to repair it they replaced it to my surprise. I would recommend this protection for all high-end purchases.

I always make sure I get the product replacement guarantee because it's so easy to replace your items when they stop working. It gives you that peace of mind.

I have always purchased Geek Squad services and am very pleased with them. If something quits working and cannot be fixed, they replace it with a new one just like it or even a better one

Haven't used the services yet but its great to know i have printer replacement protection.

They took care of me hassle free. My coffee maker stopped working and they worked to get me a new one quickly.

My other printer went bad and luckily I still had insurance (almost forgot I did!). I was easily able to get a new one without having any issues!! Perfect!! I would buy it again which i did for my next printer!

My printer stopped working after a year and with this service I was able to get a new printer. Also, service is super for computer issues as well.

I’ve got the best squad on my back - the Geek Squad! I always purchase their protection plans for peace of mind; if my product’s over $100, I’m buying it! I don’t always have problems, but when I do they make the process very simple and hassle-free!

I appreciate and recommend this service it’s good to have the peace of mind

I was not going to spend the $10, but i saved so much money on the printer,i figured why not. Plus, the fact, it would cost more to ship within the 1st year back to HP with the 1 year I have with them. it is easier to bring it back to best buy, should i have any issues.

If I wouldnt have purchased it I would have needed it smh

It's a great printer easy to set up and use if I have any issues they will be available to help

Great service and professional approach, well done Geek Squad, appreciate it a lot for your prompt services provided and kind assistance along with friendly and caring approach. Great job guys!!!

Had an issue with a printer I purchased the previous year went to the store not knowing what to expect..had the Geek Squad warranty ..left the store within 10 min with a new printer anf a gift card..EXCELLENT..service..couldn't believe the customer service..

I have purchased several Geek Squad Product Replacement plans in the past. They have served me very well when a product has experienced mechanical failures due to manufacturing. I was able to return the item in exchange for a new one—or a different product, altogether.

The Geek Squad is fantastic. If anything is wrong they can fix it or replace it if necessary.

I opted for a 2 year product replacement for my smart tv, based on my prior experiences with Geek Squad. So far I have had no trouble, but I know I can depend on Geek Squad if a problem should arise.

When purchasing an appliance from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.