Customer Ratings & Reviews

Lightning knocked out my cable modem. An hour later I had the new one in hand. No hassle, no problem. No if only Comcast knew what they were doing, It took them hours and 2 different support calls to provision the unit and make it work. Download speed is 115 Mbps.

Warranty is for four years so we will await not needing to use this replacement warranty.

Warranty is good and service for geek squad is gread

Amazing product and amazing team. My visit took about 8 minutes and they helped me find the item right away!

my printer went out in almost 2 years. I'm grateful that i had the protection plan because they gave me a credit for the full purchase amount. Thanks Geek Squad!

Have only needed to use it once. It was quick and painless and they did everything to correct the problem successfully.

Have always enjoyed the service from Geek Squad. Got this for a printer I found at a great price so I figured I’d have it protected for a few years.

Purchased a new 65 in Sony tv and I had Geek Squad install it they did a great job also showed me how to use it and hooked up my surround system.

Haven't had to use it, but great value and would recommend

plEASED WITH THE SERVICE THAT WAS PROVIDED, MY HUSBANDS COMPUTER IS RUNNING LIKE NEW

Basically you pay for the coverage and if something happens to it, best buy replaces it and you can buy the coverage again for the next product. Just like car insurance, an added expense but nice to have when needed.

This is lovely, I would buy again and recommend to people

Bought the protection plan on my printer hopefully I never need to use it

When I bought my item I had a lot of problems however I was accommodated until we could set up my apple tv correctly. The mouse never connected to the drive and we were over nighted a new mouse! We eventfully got a brand new setup and have had no problems since.

I get this for my peace of mind, even though my son and grandson, are my go-tos when it comes to electronic devices.

Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

Best deal of the year. I like having the Geek squad service agreement. Our family uses the service for manning of our electronic devices. The savings versus regular cost is worth the up-front cost.

A cheap remedy for peace since you just never know, even with a stellar product.

I've used this on many occasions, it's a worthwhile investment. However, I can't help but feels that it's a bit wasteful. Many times a tech product is replaced rather than a repair attempted.

I consider $20 for a 2 year full protection plan for a printer to be a great deal. I don't usually buy the protection plans, but this just seemed like it would be worth the money since unfortunately printers can sometimes have problems and are difficult/impossible to fix.