Customer Ratings & Reviews

I purchased this protection plan for my Xbox Elite Series 2 controller. Should anything happen to it, I'll receive a new controller under this protection plan. Definitely worth the price of the plan.

I used geek squad to help me retrieve some info on computer. We couldn't get back what I lost but they recommended for me to purchase external hard drive moving forward. They were very knowledgeable and helpful!! Thank you Geek Squad Matthews NC

I love the Geek squad warranty because it is so easy. If you have a problem with your item simily give them your phone number and they will track your purchase and take care of you very quickly!

I love Bestbuy's 2yr GS protection for controller. I play fifa a lot. My left joystick becomes wobbly/unresponsive within a year. With this replacement placement I can get it replaced in store.

I use them a lot I think they ok and I think they do a good job in what they do

I have not had to enlist the Geek Squad protection plan for this purchase, but they have been incredibly helpful in the past. It's worth the money for ease of mind, especially if you have a bad habit of keeping drinks around your workstation area...

The peace of mind you get when buying this with an item is undeniable. I bought this for a printer that decided to stop working so I came in and they changed it out for a new one within 5 minutes.

Although I haven’t had to use this, it gives me great confidence for the future.

Great service would not purchase any items without having this extra protection

We purchased this for our other printer and just before it expired the printer had a problem. BestBuy gave us a store credit for what we paid! Great! We may or may not use this one, but if we need it this is money well spent, and very reasonable price.

Took a printer back after 15 months use, during corona virus curbside service. Left with a new replacement printer without ever leaving my car. The best service I've ever had, and I'm 80 years old. :)

You can count on Best Buy Geek Squad Warranty. Always there for you!

This service gives you a sense of comfort knowing that if the product you purchase fails will be repaired or replace without you having to worry about spending money to replace the failed product.

Protect your investment. Over the years I have purchased thousands of dollars of items from Best Buy and the protection plans have saved me more than once. Best Buy has always been there for me & if your protected they will probably be there for you

I bought the SteelSeries arctic 7 headset for my brother for his birthday and after around 8 months the headset would no longer charge. It was effortless to get it swapped out for a new one using the geek squad product replacement plan.

Can definitely recommend this. Once my son had a problem with a printer he had less than a year, and Best Buy replaced it with a new printer, so this is worth having.

This printer is awesome. I would 100% recommend, setup is straightforward and i use it for EVERYTHING!

At this time I've never had to use the at all so I can't give anything but an excellent review..I'm hoping that throughout the four years of protection I won't have a.need for them.

Used the service twice for installation in my house. One time for in store repair of a laptop and will be having them out 2 more times to install a speaker and wall mount a TV

2-Year Geek Squad Product Replacement is good to have. The cost is affordable and it gives you peace of mind knowing if there is a problem they will replacement your item for free. No questions asked.