Customer Ratings & Reviews

Anyone who does not have this support is leaving themselves open for trouble.They are superb and one has peace of mind knowing they are in your corner.

Always get protection much cheaper than others. Geek squad always stand behind their warranty and products.

Being someone that hates to have to go through so much just to get a item replaced or fixed, I have always trusted the geek squad and continue too.

The geek squad service is a good thing to have when you need it and even if you don't. Very helpful service.

Called the Geek Squad, made an appointment, went to the store, exchanged the router, no problems what so ever. This was my First time using the Geek Squad Protection and it was an awesome experience.

Haven't had to use it yet but for the price I thought it was a great option to have a backup. I purchased it when I bought my HP printer.

Highly recommend with higher ticket items. No sense in spending good money and having it break down outside of warranty

I haven't had to use the geek squad yet, but having the extra coverage just gives me peace of mind in case anything goes wrong. I have delt with the Geek Squad on another product and they are awesome!!

Purchasing this service is good insurance for peace of mind. With a modest fee, one is assured of getting service to repair one's technical products.

bought for product replacement . not impressed with our local Geek Squad at all

I always purchase protection with Geek Squad. Anytime I’ve run into “operator errors” they are always patient and help me walk through to the end. Guys in store are extremely knowledgeable and friendly.

Love this product purchased from Best Buy. Always got the great price here and variety of selection at this location.

I absolutely LOVE Best Buy's Replacement Service. I don't have to keep up with receipts! I just go in with my phone number and they take care of everything!

Great warranty for my printer! Great service in Best Buy

I love that the heek squad has this option to protect my purchase

Always promptly answers questions. Customer support team is nice and appears to be familiar with questions and concerns when asked .

Another five star rating on something I will probably never use. You can tell I have no life, so I respond to surveys that are totally useless.

They always fix all my tech I buy from Best Buy and even though the prices are a bit high, they are great at what they do.

This is one of the best "insurances" ever. I am very comfortable knowing I can always rely on the Geeks to help me with my computers, etc.

Great service and customer support. Knowledgeable staff.