About this item
Make sure to protect your new printer or scanner. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly.
If your printer fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
It's easy to get help when your product isn't working properly.
To get help, just bring your product into a Best Buy store. We'll check out what's wrong and get you a replacement (if the product is available) or reimburse you.
Your printer or scanner is well protected from many issues.
Your product is covered for failures from normal wear and tear, damage from a power surge, issues with Wi-Fi and bluetooth connectivity due to mechanical failure, and more. Accidental damage is not covered.
You can transfer your plan.
When you sell or give someone your covered product, Geek Squad Product Replacement is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
If you have questions, we're always here to help.
Call us at 1-800-433-5778 with any questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
General
Product Name4-Year Geek Squad Product ReplacementBrandGeek Squad®
Other
Plan TypeGSPUPC400064189046
Search
- A: AnswerHi there. Thanks for reaching out to us about this! I'm sorry to hear about the issues you're running into with your printer. We'd be happy to help. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to get started!
Answered by GeekSquadSupport
- A: AnswerThe internal ink pad may be full. Not much can be done except buy a new printer. Do a page test, and see if you don't get the message re: the ink pad inside, Doubt if it's covered under warranty . Send it back to them and see if they will replace it.
Answered by TheMOM
Q: QuestionIs there phone help included with Geek Squad Product Replacement?(3 answers)
A: AnswerNope this sucks u have to pay 79.oo more to have it checked and when u call u call India n can't hardly understand them but clearly they want more money dont buy warranty it's a jokeAnswered by Carlos
- A: AnswerThe function are great, very easy to use. I recommend it.
Answered by Titod
- A: AnswerThey will replace it with another printer closest to what you had. That’s what I was told.
Answered by duhiforget
- A: AnswerGeek squad replaced my printer I had bought 4 year protection on! I am very happy with my geek squad plan! I upgraded to a better printer and got the geek squad on the new printer as well!
Answered by Nicky
- A: AnswerThey have replaced everything I have taken in. And when it was discontinued they refunded me the full purchase price.
Answered by Bestbuyaddict
- A: AnswerSounds a sensor may be caught. Even little flecks of torn paper can trigger the sensor. Turn the printer off (maybe unplug it, to be safe) and look into the printer from both the front and back. Thoroughly check the paper path. Use a flashlight if you can. When a paper jam occurs, paper will tear, and some bit might be the culprit. Good luck!
Answered by Linton
Review Summary
Rating 4.7 out of 5 stars with 9909 reviews
4.7Rating by feature
- 4.7Value
Rating 4.7 out of 5 stars
- 4.7Quality
Rating 4.7 out of 5 stars
- 4.8Ease of Use
Rating 4.8 out of 5 stars
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
4-Year Geek Squad Product Replacement
User rating, 4.7 out of 5 stars with 9909 reviews.
4.7(9,909 Reviews)- 53 Answered Questions
4 payments starting at
$37.50
with
