Customer Ratings & Reviews

Geek squad is very knowledgeable when it comes to products and services. Their customer service makes you feel calm and optimistic.

I've bought these extended warranties in the past. Good piece of mind.

Fortunately haven't had to use yet, but based on previous experience, I expect NO problems.

Online agents 24/7 service. They remotely fixed a printer problem at midnight!!! That’s service.

very helpful, knowledgeable, courteous staff person

I was very unsatisfied with the HP Envy printer I had bought at BEST BUY. My previous HP had worked well enough but broke as soon as it went off warranty. For some reason my Envy was not connecting with my wifi at all. I had called HP numerous times as well as Geek Squad, with no solid connection. So, after a year of reconnecting everytime I printed, I "traded it in" for an HP Office Jet Pro (HP finally figured out what was wrong) and because I had the product replacement warranty I paid nothing. Boy, was I lucky, the Pro was on sale and I got another replacement agreement!! I received $11 back. The problem was in the connection with the high power wifi and the cable company. Love these geeks. Greatest agreement ever.

This is a must have something you really need it comes in very handy and highly worth the money and I will Renew it every time it’s about to run out anytime I have the opportunity for geek squad total protection for geek squad service I get it it’s something I think as I said it’s a must have and you really want to buy it comes in handy saves you money and it’s just something that if you don’t get your wish you did

I had taken this protection for a gaming mouse that's known to breakdown within few months. As expected, the mouse stopped working within few months of use & I took it to Best Buy. The Tech person checked the mouse whether if there was any physical abuse done. Once satisfied all was good, the tech team offered me a full 'refund' on the mouse that could be used on another product within Best Buy. Hence, I would suggest do a review of the product you wish to buy and then decide if you wish to purchase this services.... it's like paying for peace of mind. Hope this review helps. Thanks!!

This is a must for your electronics. It gives you a peace of mind. This is a hassle free warranty!

I hope that I never need to use this but I am glad I purchased it... just in case!

Just bought an Epson EcoTank ET-2800 printer. I usually don't purchase replacement products and I hope I don't have to use it. It was affordable and it will pay for itself if I do.

Work great happy with my printer saeman very helpful friendly and kind and answer questions i will be back

They definitely do a get job and they back there plans

Geek squad is the best option to protect your items purchased in Best Buy.

I have a problem with my printer. The person who help me, give me the best solution at my printer problem

This is one of the best Tv mount..i love the fact that i can rotate my TV to any direction

This is probably one of the best printers I have printed super easy prints pretty fast. I think it’s really good quality.

Havent had to use it but I'm excited that it was offered and will protect my items

4 year replacement gives me great peace of mind for purchase

Been using geek squad and protection plans for years. I get it on everything I buy because it’s worth it!