Customer Ratings & Reviews

This small, external back up drive is perfect to protect your files. It was easy to set up and works well. Just wish that it had a monitor light indicator so you know when it is working. Very quiet.

Any electronic issues I have Geek Squad is there to save the day. Its nice to have friendly people on your side. I will always pay to have Geek Squad backing my purchases!

I always take the product replacement insurance on the big purchases I make. Why would you not spend a few dollars to insure that if something happens to your big ticket item it ill be repaired or replaced.

BEST WARRANTY SYSTEM EVERRRRR MUST GET WITH ANYTHING YOU BUY HERE THEY ALWAYS HELP OUT NO MATTER WHAT AND THEY ARE SUPER SWEET

Would recommend everyone gets the extra warranty. I had purchased it on a printer and the printer died before it’s time. Took it back with the extra warranty information and was given a brand new orintet

Love these Geek Squad product replacement plans, it takes all the stress and concern over possible issues coming up with my new ipad and keyboard. If I have a problem, I just call up Geek Squad, what's not to like?

I always have problems with printers and paper shredders so this is completely worth the $5 for 2 years where is normally I smashed things into little pieces when they don't work and I can't figure out why

Use the Geek Squad replacement on my headphones and printers, they were able to replace my broken products, no questions ask.

agents were well manner and very respectful. arrived on a timely manner called to confirm appointment asked if there were any question unanswered.

Haven’t had a chance to use the warranty. However, for the price, it does seem easy to use if you ever have to file a claim.

Always protected and assured with 100 percent guarantee.

I always recommend the geed squad replacement protection. Definitely worth the money. I have used it for other products and it is a great warranty.

I always recommend the geed squad replacement protection. Definitely worth the money. I have used it for other products and it is a great warranty.

I’ve always liked their service they’re very efficient and when I need something fixed they give you the time and it’s ready at that time

Used the replacement insurance once before for an inkjet printer that went defective, easy to use and no problem making claim.

The greek squad service is the best I had ever. They have very competent and professional staff who makes our lives easy to solve all our technical issues.

Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.

Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.

Definitely worth purchasing. You never know what will happen with your product. It’s peace of mind, and a valuable tool that I’ve used throughout the years.

Hate having to buy protection plans, but they do protect you when your kids break stuff. Best Buy will replace with new, so you can let your kids use their stuff.