Customer Ratings & Reviews

Saves me the headache of repair and maintenance of my item

Worth the price and pays for itself! Highly recommend you purchase this for high dollar items!

I had been to Pottstown best buy geek squad numerous times with my daughters computer and they were clueless. Everytime i would take her computer in they would say they had fixed it and soon as my daughter would try to do her assignments her compiter would do the exact same thing that they supposedly fixed

Having this protection is over of the smartest things to do.

Never had a problem talking to them or getting a issue resolved

I always buy the 2 yrs protection from best buy, always there when i need them, great service and excellent workers.

I buy this with nearly every set of headphones I buy. My kids are rough on theirs and on my shared pair, so it's worth the $10-$15 extra.

Very good value for this printer. The terms seem very fair.

Always good to get a product replacement plan. You are covered if something goes awry.

I feel safe having bought this service of Geek Squad support. They have always been so helpful and polite with my non-technical knowledge.

I've been getting this service every time my kid gets a new headset. Agents are so helpful and either fix or replaces the device every time I take it.

Have not had to use this yet, but I’m sure I will. A very useful resource!!

Geek Squad has definitely been one of the best moves I have made. I am not at all tech oriented but these guys know their business.

Always the best way to go when doing large item purchases. Would recommend everybody do the same it’s wise to protect your investments.

Haven’t had to use it, but it will be cheaper than buying a new one if it fails to work

Haven’t had any problems yet with any of my equipment, so I really cannot post a rating yet, until I really use this service. But for this survey I’ll still give her the five stars.

Many years of experience have taught us that Best Production is an essential complement to expensive electronics and appliances

It's great to have Geek protection to those product which are likely to have an issue with software. You never know when software stop working. I bought it and used it without any issue.

Amazing. Never used it but I have in other products and it is very helpful.

have only ever had one problem with the geek squad and that was years ago when they were first starting. They have knowledgable people, and they stand behind the protection replacement.