Customer Ratings & Reviews

I've only ever had to use my Geek Squad service plan once but it is definitely worth it. I usually only buy it on more expensive items.

Buying the plan will be the difference between being a happy or frustrated customer. BB will take care of you if you have a problem if you have the plan. If you don't you're on your own.

Love the realizability of having this as a back up plan!

Geek squad is on point! Best service plan on the market!

I love Geek Squad and the protection they bring! I can always count on geek squad to protect and or replace items that I have purchased.

Love the add on for geek squad protection plan and always will

They connected all of my devices and placed it where we asked. They were courteous and professional.

The agents will be mounting the TV and connecting to all devices!

Always must. It removes any fear of anything going wrong with things I use everyday. Its insurance for everything life throws at you.

Great quality and easy to use. Just perfect for what I need.

I was on the fence about purchasing an extended warranty. I'm glad I did, because the compressor in our new dehumidifier is making an odd noise, and the original warranty is expired.

We thought this is a good idea because headphones get a lot of use and I heard that Best Buy has a no hassle exchange if anything goes wrong with them so thought it was worth it

Have purchased this coverage with several items purchased at Best Buy & have needed to use the coverage on some pieces of equipment. The coverage has never failed to provide a replacement

I strongly suggest the the 2 year replacement warranty on any new computer or tablet. It pays for itself if something should go wrong.

MY TV WENT OUT THEY COULD NOT FIX IT SO THEY GAVE ME THE PURCHASE PRICE BACK IN A GIFT CARD SO I COULD GET ANOTHER BRAND NEW TV SWEET !!!

I have been a Best Buy customer for many years. I always buy Geek Squad protection. It’s so easy and hassle free to use should a product fail during the warranty period.

Always love having this available. I would rather have the help when I need it than risk it. They’ve hung my TVs and built my stand.

the Geek Squad Product Replacement is worth it, not expensive, and a good guarantee for whatever happens in the future. mostly helpful for me since i bought it with Hard Drives.

Some types of electronics break down more than others. External powered subwoofers, for example. For stuff like that, I definitely recommend this.

Best blender in the land! I use it for smoothies, the food processor saves me so much time and now I don’t mind cooking.