Customer Ratings & Reviews

Works well and fast service if you have an appointment. If no appointment you WAIT quite awhile at times. Great service protection go get for most all products you buy.

I know everyone says not to spend the extra money, but this protection plans have saved me tons of money over the years! If it's not outlandish, make sure you buy it!

as far as i know best buy will replace anything threw there warranty. with item they have in stock or will order it for you

I would never buy anything from Best Buy without a warranty...well except for a CD or chips. Other than that nothing beats their replacement warranty

This was purchased along with the product as this was a gift. Never hurts to have a replacement policy for an item that can readily break by simply dropping it.

Product replacement is worth the cost. Good value/good pricing!

Purchased insurance for printer. Not sure if needed but salesperson suggested it and said no problem with returns.

Geek Squad product replacement is a super value. I never buy appliances or electronics without it. It pays for itself.

The computer is exactly what I was looking for, it is light in weight very fast and easy to set up and use. I would highly recommend it to anyone looking to upgrade.

Came free with a product that I purchased. I haven't used it yet, but it seems like a good idea for expensive items.

I haven’t used it yet but I did call for help on a product and they walked me through it step by step.

Smart to have savings in the long run .It’s a must.

After waiting quite a while for Geek Sauad agent, I was pleased to have him get my printer all connected and working well.

Love have a 4 year Geek Squad Product Replacement just encase anything should ever go wrong with my copier

Used to go with a different warranty company bought this from Best Buy this time. Price was better and no having to send it in for repair or replacement, if needed.

Have used this program to replace headsets on more than one occasion.

Bought in-case it is needed because you can never have enough protection for your appliance.

Great plan, returns are easy right at the store. I”m very pleased with the overall process.

I hear if you run into a problem, you definitely want to have geek squad replacement, especially on a printer. Hope I don't need it, but if I do, I will be happy I have it

The keyboard has been working fine for my high school student until now. It made it from September to May of a school year and now 2 of the keys don't produce the letters. I am glad that we got geek squad protection because I plan to take it in for an exchange. I would recommend the product only if you keep up with the warranty coverage and can replace it when needed. The case has protected the iPad and it is great that the case holds the pen. My student lost one pen with a different case that didn't have a holder; expensive loss so we purchased this case to keep up with the pen. It is nice that the keyboard and the iPad can detach and the overall design is good. At the time there were very few cases available. Perhaps investigating other options?