Customer Ratings & Reviews

Prior to purchase, Best Buy did not disclose that I would need to leave my old and new laptops, with my passwords, for 1 to 2 days with no visibility to what was happening. Very disappointed. Did not use service. Moving all my data to one drive made it more complicated to set up the new drive. I previously used PC Mover. It was cheaper, easier, and I didn't have to provide my passwords to strangers for up to 2 days. Geek Squad on-line was not helpful either.

The job I called for was done and the 2755e printer is working well

i recomend you when you buy these kind of things to get the gurantee as well

Any trouble you have with the product can be fixed by the geek squad.

I think that this is a product that is good to have for peace of mind and continuation of the use of the product.

Good to have always. I always get a protection plan from them.

Called them for support and they know a thing or two about a thing.

It's good to have this. They will replace anything that goes wrong on it

Never leave without this. This could save you a lot of money

I don't purchase any of my major electronics from Best Buy without it!

Had to replace a printer, no questions asked, hassle free replacement!

I always purchase the Geek Squad product replacement for any Best Buy item.

Have this service on several items. Worth it! Will buy for future purchases!

Purchased this as a back up and luckily never had to use it.

Super easy to exchanged damaged items. I buy everything with a warranty

Haven't needed this yet, but it good to know that its available when needed.

This is always good to have and should have because printers never last.

A MUST if you have anything that you have purchased from Best Buy.

Great support! Hope I don’t need but great plan. Reasonable price.

Bought this to cover an expensive piece of equipment we purchased.