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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5041 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 5,041 reviews
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come in handy. Life saver considering I live in Florida and we have lightning and power surges quite often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do ittt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m clumsy as ever and have a teething 9 month old who tries to eat my watch like it’s a piece of food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My cellphone order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sure could use a $400 gift card to bad I couldn't of used it today ordering my New phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Camera!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great camera, I originally bought from Amazon without a warranty. I had it for two years and the range of motion went out on it. Could not fix it, so I bought one from BestBuy and bought the 4 year extended warranty with it. But that is why I gave it four stars. It is rthe best pan, tilt,night vision solar powered camera out there hands down. Hope this review is helpful

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always worth getting protection On products 4 years is a good amount as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any item I had over the years from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I needed help, Geek Squad is there for me. Installing a smart tv at home and or panic trip to the store. Thank you Geek Squad, you guys and girls like a family to me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP exchange

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was easy and pretty straight forward. The sales person explained the process very well They ordered my replacement and it was hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There always there for me. Thank you Geek Squad thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend warranty. You never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gerk Squad Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Have used it a couple of times. No questions and fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Added Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned that purchasing a warranty is a good investment because technology can fail prematurely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had to buy a new washer and dryer so having an extra protective maintenance contract not only for my washer and dryer but all my appliances and computers I have used the geek squad befor on the last washer and dryer they were great. Unlike some other stores that when you pay for a 5 year extra warranty and one month after you have made a huge purchase you call for a problem and they tell you oh we dont cover that part we only cover ihe motor. Not the geek squads they covered everything in the years I had my last dryer they rebuilt it twice didn't cost me anything. Thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad got me in and out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    help me with my problem in fast timely matter. was nice and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get with any purchase , love it and easy to warranty any item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet broke and they replaced/repaired quickly. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, excellent service, they value customers time. Few employees they don't, witch I did experience my visit before my last two visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used yet but have just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had to use it yet but bought it for my Blink 2 module just in case since my last Blink module failed and their customer service was horrible and having to deal with them for a warranty replacement I decided to just go buy a new one a best buy. I imagine they will be a million times better than dealing with Blink customer service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable and fixed my problem within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service on point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and kept me updated on my repairs. Customer service with a smile and prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty! Give yourself peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy purchasing the additional warranties on products I buy at Best Buy. It puts my mind at ease that I will get the full use out of the products that I buy. I have never had a problem with any of the purchases that I have made, but it is a nice feeling knowing that if there ever is a problem, that it will be resolved.

    I would recommend this to a friend