4-Year Geek Squad Product Replacement
User rating, 4.8 out of 5 stars with 4679 reviews.
4.8(4,679 Reviews)- 21 Answered Questions
Highly rated by customers for: Price, Value, Safety
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Description
Features
It's easy to get help when your product isn't working properly.
To get help, just bring your product into a Best Buy store. We'll check out what's wrong and get you a replacement (if the product is available) or reimburse you.
Your smart home product is well protected from many issues.
Your product is covered for failures from normal wear and tear, damage from a power surge, issues with bluetooth connectivity due to mechanical failure, and more. Accidental damage is not covered.
You can transfer your plan.
When you sell or give someone your covered product, Geek Squad Product Replacement is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
If you have questions, we're always here to help.
Call us at 1-800-433-5778 with any questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
General
- Product Name4-Year Geek Squad Product Replacement
- BrandGeek Squad®
Other
- Plan TypeGSP
- UPC400064189534
Customer reviews
Rating 4.8 out of 5 stars with 4679 reviews
(4,679 customer reviews)Rated 5 out of 5 stars
Your best bet...
|Posted .I only buy from Best Buy because they offer the protection plan. Anything from anywhere else and your dealing with the manufacture. Good luck with that, lol. If you like to gamble, maybe don't get this. I always loose when I gamble.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
No brainer
|Posted .When you buy something electronic, you never know what to expect. Always have a backup plan.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Chesterfield
|Posted .Good service contract for electronics. They can be difficult.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
RETURNS
|Posted .IB UY THIS AND IT WENT BAD AND IT WAS EASY TO RETURN IT
I would recommend this to a friendRated 4 out of 5 stars
Installations as well
|Posted .They do all of that what was said,i didnt need it at the time cause i sent mine back for bigger one
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
|Posted .I purchased this item a while back and this is the most handy when needing
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty
|Posted .It was a great warranty for this nice product it was worth it
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geed Squad
|Posted .Excellent service and a perfect guarantee.........
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend
What experts are saying
Q: QuestionIf I return the product, do you automatically refund mymoney on the warranty? If not, how do I go about cancelling it and getting my money back?
Asked by return.
- A:Answer Yes you do get refunded at the time u bring it back no need to worry about canceling anything
Answered by view
Q: Questionprotection plan replacement is for any product or just for the product that you bought the plan
Asked by Joanna.
This question was asked about the related product: 4-Year Geek Squad Product Replacement- A:Answer Hi Joanna. Thanks for your question! Geek Squad Protection is only going to be for the product it's purchased with. It's tied to that product's specific serial number. I hope this helps. Please let us know if you have any further questions.
Answered by GeekSquadSupport
Q: QuestionI purchased 2 Echo Show 8” as Christmas gifts for 2 grandchildren. I also purchased the extra protection plan for each. How do I send each of the grandchildren their own protection plan?
Asked by Anonymous.
This question was asked about the related product: 4-Year Geek Squad Product Replacement- A:Answer If you purchase at the store and you have a reward membership and given your phone number with your info. It should in your bestbuy account online, but if you haven't registered, jt should be on the receipt and just show it to them. I recommend taking a picture of the receipt and sent it thru your email, put it somewhere you can remember.
Answered by Jumpstarters
Q: QuestionIs the $15.99 for all four years or is it $15.99 per year?
Asked by Mary.
- A:Answer It's a one time payment for all 4yrs
Answered by Dulce
Q: QuestionDo I need to register my plan online or ?? I purchased my plan for my nest security system and want make sure take right steps if needed. I bought this online. Thx
Asked by Loi.
This question was asked about the related product: 4-Year Geek Squad Product Replacement- A:Answer Hey there! Thanks so much for reaching out about this. You actually don't need to register the protection plan! From the moment of purchase, it's all ready to go. So you can have peace of mind that if something happens, we can pull up the plan through your account. You, yourself, can also see it online through your Best Buy profile. I hope this helps. If you have further questions, please reach out!
Answered by GeekSquadSupport
Q: QuestionDo you have to be on the monthly service plan in order for the lock to work? Do I have to have two different pin pad? Will I be able to unlock this lock with my phone?
Asked by LisaG.
This question was asked about the related product: 4-Year Geek Squad Product Replacement- A:Answer Hi Lisa. Thanks for the questions! It sounds like you're referencing a smart door lock. You don't have to have a monthly service plan. Generally that plan will allow you to have increased security features around recording and storing what the camera sees, for example. You shouldn't have to have two different pin pads for it. Depending on the smart lock you chose, you should be able to unlock this with your phone or potentially Siri, Alexa, Google, etc. I hope this helps out! If you still have questions, please reach out and let us know!
Answered by GeekSquadSupport
Q: QuestionIs there something in writing that describes the 4-Year Geek Squad Product Replacement plan? Like if the doorbell plastic dries out and cracks because of the sun will you replace the product etc..?? Thank you.
Asked by Nancy.
This question was asked about the related product: 4-Year Geek Squad Product ReplacementQ: QuestionI have a Lorex 4 camera DVR system and the hard drive has failed. Do I need to uninstall all for cameras and the 240 ft of wire that is behind walls to bring this in for service or can I just bring in the DVR box?
Asked by Greg.
This question was asked about the related product: 4-Year Geek Squad Product Replacement- A:Answer BESTBUY DELIVERED!!! We had the same problem. Some of the cameras were fogging, were less sensitive, and then the hard drive finally failed after 19 months. We needed scaffolding and laborers to replace the cameras and/or wiring. This would require a full set up and take down for replacement if the system was in stock. The unit was not in stock so it would require set up/take down X2. All of the wiring is internal so we left that. So we ordered a new unit online for delivery to the home. When the new unit arrived, we had it tested with the old cameras. Then we had the scaffolding set up and had the cameras and the recorder swapped using the old (identical) wiring. We returned the unit to the store and were given a gift card for the amount of purchase of the old unit and we think the gift card was less the cost of the four year protection. Either way, the protection is absolutely necessary.
Answered by EagleEye