Customer Ratings & Reviews

Couldn't really say because I haven't used it. But it's nic e to have.

I like to know if we need anything from Tec support or help to fixed or install change we have cover

The gek squat guys are amazing very attentive, helpful and can help with all the questions you have

Works for me , 8/10 , easy to use , i’d buy again.

As usual the customer service from Best Buy in my experiences have been great! They are patient and well trained.

Purchased the Geek Squad installation for my Google Nest. Great customer service and I'm so glad I paid for this option.

I’d say so far it is a great investment for the comfort of knowing that it’s available, but I haven’t had to use it.

So far not much I can say about this and hopefully I won't need to use it but it is a great insurance plan for the money.

Geek Squad is very helpful and product replacement is a great guarantee.

Haven't had to use it yet but Its better to have it and not need it then need it and not have it

Great option to have once item breaks and saves money

Thankfully, I have never had to use these additions for my purchases. Decades ago, I did use the Geek Squad protection plan for a laptop I purchased. The free battery included with the plan (after the battery included with laptop died) was well worth the extra money spent on the plan. In my interactions with Geek Squad, I found them to be competent, friendly, professional, and easy to utilize. The good thing about BB is that every purchase you make is logged online, so there is less need to keep up with those frivolous papers that show what you purchased and when. I recommend if your purchase is more than a hundred or so bucks. It’s better to have and not need than need and not have.

I recommend getting a warranty if possible on anything new!

Decided to get this coverage for my security camera because an older one has stopped working

You never know what may happen to your item. Having this protection always has me feeling safe.

Love Best Buy’s product replacement plan! To be able to walk in and replace whatever product you purchased is great.

Great product! Good quality and ready to go anytime

Worth every penny to get the warranty for all your electronic devices you never no when accidents happen

The Agent come out honored and provided excellent professional service install all devices purchased

Best thing you can do is give yourself a good peace of mind when it come to protect your purchases.