Customer Ratings & Reviews

I haven’t had to use GeekSquad yet for the cameras but I’ve called on them for other electronics. I was told to bring the laptop in to the store.

It is great to know you can have peace of mind if something goes wrong. The Geek Squad is your phone a friend when all goes wrong.

I normally always get geek squad service, it is the reason I like to purchase products from Best Buy. I bring whatever it is in store or set up something online. I am told what is going on, if replacement is needed or it can be fixed and the product is taken care of. It is great to know my product will be fixed and if it cannot be fixed it will be replaced.

I have had some protection plans in the past but this by far is one of the best when it comes to ease of use

We bought a desktop computer and in less than 10 months it stopped working. In about two weeks we were notified that we can get a replacement for the old computer.

Geek squad is where it’s at for peace of mind! Anything you need they can do!

Protection plan has always came in clutch. Im always weary of protection plans but best buys protection plans are light years ahead of most retailers. My smart lock was starting to tarnish because of it having direct sunlight hit for the better part of the day and Best Buy exchanged it for a new one!

The Squad is always there for ya!! Dont hesitate..

Great coverage no worry. Great insurance would recommene

Omg the agents are so great with tech and I’m not kidding. Why be stressed when you can easily get the best support out there

Best protection for all your electronics, good prices.

Get the warranty for 2+ years Whatever you do get it!

Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. Consider purchasing Total Tech Support and save an additional percentage off.

Good to have protection plan like this for the future news

Our salesman talked us into getting this plan, reluctantly we did. It has paid for it’s self 10 times over. All of our TVs, IPads & laptops needed to be updated, took them into Best Buy & Gek Squad was outstanding. Our young lady was very knowledgeable as we explained what was happening with our items. One IPad was fixed immediately, something very simple that we were not aware of, highly recommend

The geek squad is always super helpful and attentive to needs and questions! I had bought a new dryer and turned out the outlet wasn’t getting enough power to run it and they figured out the problem and we got it fixed!

Id rather have the coverage then not have it. Safe then sorry

Good purchase for any future repairs replacement. Geek squad tech support is good.

Wonderful service for if any of my products become broken.

If you’ve never purchased the Best Buy protection plan I would highly recommend doing so. They take the stress and worry away from any item purchased. Rest assured that there will be no hassle or haggle in replacing that item. This is far better than the manufacture warranty and extends much further past most anyways. The best investment I’ve ever made. Everything I buy I include the plan!