Customer Ratings & Reviews

Haven’t had to use it but glad I will get my litter robot fixed or replaced if I have a problem.

Always buy a warranty. Better to buy and not need it. Unlike Walmart and other planes like them they use a 3rd party service. Bestbuy does warranty in store. Only have to use a warranty a hand full of times but has always been great

Geek Squad is the best and they are quick to help you resolve any problem you may encounter.

I really haven't had to use this yet but just knowing that it's available in case puts my mind at ease. I bought it because every once in a while, I can buy something and have a problem so I just wanted to be ready in case no matter if I never need it. For me, sometimes a friendly voice can help fix an issue before needing to return something.

Always better to have it, just in case. Get it used or not

Always great to have the peace of mind that comes with Geek Squad protection. Have had to use numerous times in the past for various issues and always satisfied with the care and service provided.

Great plan, helped protect me against products that stopped working at no fault of my own or best buy.

They mounted my tv, installed my washer and dryer, my door bell cam .Very satified.

Any electronic item like a vacuum or my litter box geek squad is worth it!!!

Haven’t had to use this yet, thank goodness! Have used the Gerk Squad in the past, which is why I purchased this coverage. Squad members are invariably knowledgeable, reliable and polite. As we all know, people tend to get a little touchy when their their electronics have shall we say a hiccup, that we don’t understand.

Always there when I need help , this service is always handy especially as we get older

They keep your info on file so you can easily file a claim if needed, i highly recommend

I love this service, some one broke my ring doorbell and thanks to this feature the replacement was hassle free and very quick.

[Employee of bestbuy] We love a good four-year protection plan. If your item breaks or falls, apart due to no fault of your own, you can simply replace it or receive a credit for a similar product.

No matter what I buy at Best Buy I always purchase the Protection Plan. It has paid off. Some items I may never have to utilize the Plan but I have had several TV's, a refrigerator, Tech Items, an Apple Computer and an HP Computer that I have used the plan for and it was well worth the money. They replaced all items that went bad!

So very helpful!! It’s a peace of mind when spending so much on something knowing you can get it fixed

Id definitely recommend getting this. Its worth it.

The Geek Squad team is a lifesaver! Would definitely recommend for products that you've never had before or that are a little more costly. 10/10 recommend whenever available with purchase.

Good to know I’m protected in case of rain or whatever

I always recommend the protection plan. Though most items BB sells are of good quality, it doesn't mean that something weird won't happen or, if its a handheld item, someone won't accidentally drop the good quality item. If you don't want to buy another one in 2 years, its worth getting the plan now.