Customer Ratings & Reviews

Geek Squad Product Replacement service is the best service plan without a hassle I have ever purchased. Best Buy and Geek Squad stand behind their product and service 100%. Most of the GEEK Squad Agents are really helpful and attentive. I would definitely recommend to purchase this plan for your tech needs.

So far we haven't had to use the Geek Squad service for the particular product it was purchased for, but we have used Geek Squad in the past. From our past experience, we recommend the product replacement services...think of it as insurance. Sometimes it becomes an investment.

Saves my butt when in trouble, never pass up on protecting your product for a little cost over a few years.

Purchased a wireless outdoor security camera set. The 4yr protection seems like a very worthwhile purchase as just about anything could go wrong when something is exposed to the elements all day everyday.

They told me at the store if anything goes wrong with my purchase they would replace it. No question asked. Hopefully nothing will happen But, if it does I will get a replacement. I am covered for four years. I won’t really know if this works until I need it. But it sounded really good and the price was worth it.

Geek squad always coming through. They have service me for years and never a disappointment.

Awesome service I am so glad of the team of the company

Bought with my eero 3 pkg just wanting to make sure if anything happened I had back up

I haven’t had to use GeekSquad yet for the cameras but I’ve called on them for other electronics. I was told to bring the laptop in to the store.

I havent had to use it. Hope i dont have to. As exspensive as the ring camera are I would get the protection for at least the outside doorbell camera

You get what you pay for! Thanks geek squad. Never go wrong

Great product, love to product, hope all works out well

Replace my cameras with no problem great to have if they can't fix they replace would recommend Geek Squad service to a friend.

Replace my cameras with no problem great to have if they can't fix they replace would recommend Geek Squad service to a friend.

I haven't had a to utilize this warranty yet, but you can't go wrong with getting an extended warranty on any product these days. I highly recommend.

Sometimes the 4-year protection is needed especially on the IoT devices. Now I think this is a value overall.

Agents were great in helping me find the right gifts for my pre-teen daughter,

I have use the Geek Squad service a couple of time and each time they are very helpful. The Replacement service is a must if you are going to purchase any technology. I had a Fitbit Charge they got a chip in the back of it and BestBuy offered me either a full refund since this item was no longer available.

I once bought a doorbell cam, & it lasted just past the 1 year manufacture warranty, I won’t make this mistake again, my son used to work for Geek Squad & he highly recommends this because Best Buy will honor it

No hassle return or exchange. Good piece of mind when extending product warranties.