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Customer reviews

Rating 4.8 out of 5 stars with 3597 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,597 reviews
  • Rated 5 out of 5 stars

    Works for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has worked so far for me. Only really had to use them one time and they just replaced the item that was messed up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Ninja is always the way to go! Nothing beats it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No reason to keep paying for warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know if i would ever repurchase these warranties in the future on any more products. Just seems like a waste of money to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to used them 2-4 times and they either exchange for same item or you can get another item with store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will be here if I need it.it always good to have additional protection when buying any type of electronic. Best Buy stands behind the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used with other items, highly recommend easy use easy to get what they offer no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries here when something breaks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had to use the program on different products and they have always taken care of the issue. They truly take care of your needs in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this but the piece of mind is great, I did use this once before and was super simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as always and very friendly...go above and beyond to help you....Thank you ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD TO HAVE ON YOUR ITEMS FOR PROTECTION WHAT I LIKE IF THE ITEM IS NOT WORKING YOU COULD GET ANOTHER ONE

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Frank. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with geek squad take my devices I’m and out very responsible people to get the back working or exchange it if they can’t do much to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past they have always taken great care of us. I hope it's the same if we have to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get GSP-R on appliances just in case it goes out one day. Easy and fast replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t purchase for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really rate Geek Squad bc I didn’t have them install anything I just bought the protection package incase anything goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must take

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good experience with best buy geek squad support sofar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the piece of mind they will be there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best if you ever need them. Everything is high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's necessary to have warranty, but it's little be to expensive. Should be to cost less money for the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with one of my cameras. Geek Squad was awesome helping me through it. Definitely recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful when you don’t understand how and item is supposed to be working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets just say you never know. Keep your purchases covered.

    I would recommend this to a friend