Customer Ratings & Reviews

Agents transferred my apps from my old computer and showed me how to use the new windows 11

I purchased this in case anything happens to my new laptop because I had bought a laptop that was very expensive before and my cat jumped down from the window sill and landed on it and it broke, the hard drive still worked, but I live out in the boonies, so I tried to ship it out to get it fixed, but no one would do it unless I could come bring it in person and the nearest store is 2 hours from where I live. So I have not had to use the product replacement yet, but I feel that it is totally worth it to protect my investment because I use my computer for work at home, even though I work in the office with a work computer, I am always doing work at home too. So if anything random happens like that, I can get it fixed and not lose a lot of money that I just spent. I like the updates on information and where I can get support if I need it for the software and printer and other things that I purchased at BestBuy.

They are very helpful and polite, very knowledgeable and take their time to explain everything to make sure you are able to understand fully.

A must have with electronic devises. It takes the worry out of the problems.

Knew exactly what was wrong with my appliance. They were extremely efficient

For new HP printer. No worries if printer needs to be fixed.

Great services but I don’t like I have to pay a deductible to send over a product to the manufacturer

Really enjoy my Nest Cameras. The ability to connect with other nest products and "works with.." units make life easier. There may be other smart units available, I prefer Google Nest.

I haven't had a reason to use this. My husband installed it right away with no problems, So far so great. But i do love the geek squad !

geeksquad is good for repairs and customer service

Amazing they gave me a new one and were super friendly

Good service helps if something break to have a warranty on it!

Protection plan comes in handy. When still breaks down, I'm covered

delivery was on time and professional. clean up after with no questions asked.

Geek squad protection at BestBuy is an absolute must for security

This product exceeded my expectations! The quality is fantastic, and it works exactly as described. It’s clear a lot of thought went into the design and functionality. I couldn’t be happier with my purchase and would definitely recommend it to anyone looking for something reliable and well-made.

Good value for the price would buy again if needed

GeekSquad Protection for four years is a total game-changer for tech peace of mind. With this comprehensive coverage, I never worry about unexpected mishaps or malfunctions with my devices. The convenience of GeekSquad's support team is unmatched—they're always ready to assist with troubleshooting or repairs, ensuring I stay connected without any interruption. Investing in GeekSquad Protection is investing in worry-free tech ownership for the long haul.

Geek squad warranty for protection plan is a good thing to have

The one reason I shop is because of it protection plain a d how Best Buy stands Behind the protection plain. Never ever did i get a hard time. Best buy took care of me. The people help you till its taken care of!!! It a company with a heart!!! I will give them 10 stars out 1 to 5. My home is Best Buy thur out.