Customer Ratings & Reviews

Always ready to help the customer no matter what the issie is , execellent service

Great service overall didn’t have to wait long helped me in minutes!!

I’m very grateful that I purchased this warranty or else I’d be out of almost $700. It was a simple process, I just took my litter robot 3 in and they refunded me the money and protection plan through geek squad, and I was able to buy another litter robot 4 with another geek squad protection plan, and it will be delivered to my house in a few days. Plus everyone was so nice when I came in, a fast process and wonderful customer service!

I really recommend these cameras, they are very good.

Great bruce and quality we have come to expect in coffe k cup machines

Don’t purchase without Geek Squad protection. Everything get’s fixed or replaced as long as you purchase it and it’s still effective. Get the five year plan on big ticket items.

I've only had to use it once.the geek squad was fast,friendly.absolutely no complaints from me.

Excellent i love loved the quality-price ratio of the product and the price is very good.

I am. Glad that I purchase the warranty extending and getting the plan that I did.

I used this warranty for multiple items before with no questions ask about returns or exchanges

Never used but was good have just in case it was needed

Great value for the extended warranty on my new Echo Show 21.

Very easy to use and charged for long periods of time

Great service my visit was a good visit. Everyone was pleasant and knew the great answer for what I was looking for.

Amazing plan.. I had issue with my Echo dot and the replacement has done instantly in store via store credit. no fuss. amazing service. No process or waiting.. it helped me very much and no head ache and worth the plan.

I never had much of an issue with geek squad they were very respectful and nice and responsive.

have not had to use it yet but bought it for my Blink 2 module just in case since my last Blink module failed and their customer service was horrible and having to deal with them for a warranty replacement I decided to just go buy a new one a best buy. I imagine they will be a million times better than dealing with Blink customer service again!

I enjoy purchasing the additional warranties on products I buy at Best Buy. It puts my mind at ease that I will get the full use out of the products that I buy. I have never had a problem with any of the purchases that I have made, but it is a nice feeling knowing that if there ever is a problem, that it will be resolved.

Excellent customer service and knowledgeable! Both people delivered were very professional

I have had nothing but excellent service with any product that I've had to bring into the Geek Squad for evaluation or repair. My laptop had gotten something stuck in the headphones jack and the tech worked diligently to get it out - it appeared to be a small stone that had fallen into the jack - it works great now!! I bought new RAM for my laptop and they installed it for me. I bought new RAM for my desktop and the technician assured me that I could install it myself and as a matter of fact, I was able to. I have returned several items that were covered and they either fixed or fully replaced.