Customer Ratings & Reviews

Very useful it replaces everything you need what it covers. I had a problem with my laptop and he changed what they needed to change two days and the laptop was new and it was working better than ever.

bought this with my computer so that if I have issues I have a back up

I've not had to use it.. so far so good.. I'm sure though if I have to it will do everything that they say they will

They fix my stuff quickly, sometimes they have to order parts but not their fault.

Best Buy has the best employees to help there customers for either replacing and item or returning one. They will make sure the customer is really happy when they leave there store. When the employees are working with the customers they also like to help them with a new item if that is there choice or make a suggestion on some new items that just came in that they might want to check out and see if that is something that they might be interested in .

Excellent service depending on item purchased. Usually they return and refund or exchange. If return and refund, you loose protection price or sometimes prorated depending on the customer service. And most of the time, they are not going to fix broken item and that is horrible. If item is not available for exchange, you just get the return and loose the item. I would recommend the protection plan for the expensive items only.

Worth it if you’re worried about tech breaking on you

Love the warranties with Best Buy! You can exchange the products if they are damaged or you can turn the product in and use the warranty to buy a different product free of cost. I love this option.

Peace of mind my daughters tablet is starting to get loose at the charging port i will see if they can fix it dosent charge unless placed a certin way, i will update and see what they say about this.

We bought a desktop computer and in less than 10 months it stopped working. In about two weeks we were notified that we can get a replacement for the old computer.

Id rather have the coverage then not have it. Safe then sorry

Wonderful service for if any of my products become broken.

Omg the agents are so great with tech and I’m not kidding. Why be stressed when you can easily get the best support out there

Well worth the money for product replacement on electronic items. I bought this on my HP Printer I bought in 2021, just over a year ago. For some reason, the print heads failed after light use, and wouldn't clean when I ran the cleaning procedure through it. The product replacement replaced the printer with a new model for a slight net charge to me, after prorating the cost.

Its a good product. Cant complain. Glad its available

They helped me set up my computer and got everything going very quickly

Good purchase for any future repairs replacement. Geek squad tech support is good.

Geek squad services arw always great and they help with our needs.

You most need one! Anything could happen and you will be prepared

Bought a product replacement which means if it breaks I get a new one for free great deal